business logo of ResumeGenius

ResumeGeniusReviews 225,075

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey star
grey star
grey star
grey star
grey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
517
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Ewa C.
Unfollow Ewa C.
Share Review
Report Review

I'm ok paying for resume once, but I don't care for subscriptions.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Not as easy to use as I was led to believe Thought it was free because I searched "free resume templates" and this site came up second.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Billy P.
Unfollow Billy P.
Share Review
Report Review

Very easy to use, great suggestions, very fast and easy

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Stephen N.
Unfollow Stephen N.
Share Review
Report Review

Said it was free
September 26, 2023

Said it was free. It isn't. Had to pay, and then I will have to cancel.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Wes Q.
Unfollow Wes Q.
Share Review
Report Review

It was quick and efficient to generate a professional resume

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Christina K.
Unfollow Christina K.
Share Review
Report Review

Extremely helpful site that helped me quickly put together my previous experiences.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jacques H.
Unfollow Jacques H.
Share Review
Report Review

Saying this is a free website to create your resume but you have to pay in order to save it after doing all that work is misleading

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacques,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Breanna L.
Unfollow Breanna L.
Share Review
Report Review

Very helpful and easy way to build a resume in a short amount of time.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kelly Z.
Unfollow Kelly Z.
Share Review
Report Review

It's a good thing we have the resume mostly completed the system updated and gave. Us a better format than we could ever do. That I can ever hope to do on my own.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Casey S.
Unfollow Casey S.
Share Review
Report Review

They need to give the cost up front not after you have worked on the resume for a couple of hours.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kyle O.
Unfollow Kyle O.
Share Review
Report Review

Resumegenius was recommended by an IT professional. It is the best way to quickly update your resume in this fast changing job market

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Sara X.
Unfollow Sara X.
Share Review
Report Review

So appreciative of the help!
August 27, 2023

So appreciative of the help! It's been a while since I've written a resume

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow IM C.
Unfollow IM C.
Share Review
Report Review

Everything was very good
August 27, 2023

Everything was very good. But it would be better if i could change the order of the sections

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow MASON K.
Unfollow MASON K.
Share Review
Report Review

The experience has been quick and effective, the layout is very appealing, and the user interface was very easy to use. Helped me give my old resume a facelift. The only reason I haven't given it 5 stars is because it cuts off my resume at the bottom of the page. But I think when I export it I will be able to adjust for it.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Mauricio R.
Unfollow Mauricio R.
Share Review
Report Review

Not upfront about having to subscribe to a monthly plan. Although, it can be canceled. I was more the happy to pay for the service and template, but not happy at all about being forced to be enrolled in a monthly subscription just to download the resume. Especially after having it completed.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mauricio,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Sandra T.
Unfollow Sandra T.
Share Review
Report Review

This site is advertised as a free resume builder. Upon completion of actual resume I have to pay. Of course, I could refuse to pay, however, as you know very well, I would lose all the work I put into it so far. Very manipulative.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sandra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Darlene M.
Unfollow Darlene M.
Share Review
Report Review

I love the intuitive suggestions!
August 27, 2023

I love the intuitive suggestions! Made the entire process absolutely painless.

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Vivian N.
Unfollow Vivian N.
Share Review
Report Review

The site really tricks you into thinking that the resume is free, eventhough it shows up as a 'free resume generator and download' option when you google it

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow JENNIFER Y.
Unfollow JENNIFER Y.
Share Review
Report Review

N/a not interested in paying when it says its free

Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow FAMBAYE G.
Unfollow FAMBAYE G.
Share Review
Report Review

I found it incredibly misleading that your website advertised a free resume just to go through all the work and have to pay for it

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Fambaye,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius