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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use with a lot of extras to help you fill out a resume.
Great template and resume building process--so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This site isn't free so that should be removed, Its false.
Hello Lanisa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
When I got on the website, it said there were resume templates that were "free."
I clearly chose a free option and at the very end after completing the resume, I was forced to pay $2.95,plus agree to the terms and conditions just so I could print out my resume. I feel that I was deliberately mislead to pay for something that was supposed to be free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I need a resume really fast and this template worked for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its a nice program, except some of the features that would be nice were not their, such as Spell check and a easy way to read all the key points.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Makes my indeed resume look like $#*! (it was $#*!).
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Highly recommend resumegenius. Easy to navigate with updated job competencies.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The suggest bullet points were helpful to generate resume components applicable to myself
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and efficient just how I wanted the service to be
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! It formats perfectly and helped me to organize my thoughts.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Should let people know if there's a charge upfront.
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its great. Took very little time and great prompting
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have only joined so i will update my rating in few days
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved this site, it was easy to use and very resourceful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very easy to update your current CV, and the overall (albeit sometimes vague) bullet point suggestions are quite helpful. All in all, it was really fast and uncomplicated, with beautiful, quite professional templates to choose from.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Supposed to be free but only option at the end is to purchase at a discounted price. False advertising.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Provided valuable information allowing me to promptly write up a resume for the first time
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and super helpful helping make first resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process is super easy to use and very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius