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ResumeGeniusReviews 225,082

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
518
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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The billing section is tedious and is trying to take advantage of people who don't read the renew section

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Need to be clearer about not accepting debit card.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Great website, however would reccommend ability to format resume as you like rather than auto-format. Such as being able to choose to have education before work experiences.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Dolly R.
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Went through the whole process of building. Resume only to find out you need to pay for it.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
2 reviews
0 helpful votes
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The process was easy and I really liked the content options.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Not as easy as description and some more quick tab options than needed and some did not seem to apply.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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So far, this has been easy
August 28, 2023

So far, this has been easy. Now I have paid for my 14-day trial and will see what else I can do.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Resume builder is a helpful, if not always intuitive, tool for anyone looking to upgrade thier resume.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Helps create a nicely formatted resume. Job Descriptions are well worded and helpful.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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ResumeGenius is easy to use, highly intuitive. Amazing resource for working professionals wanting to improve their CVs

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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VERY EASY TO USE
August 28, 2023

VERY EASY TO USE. I HAVE NOT DOWNLOADED IT YET OR TRIED TO CHANGE ANYTHING SO THE RATING IS A BIT EARLY.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Am a little concerned about accuracy when uploading my resume. Since I am applying for transcription and similar office support positions where accuracy is highly important, it would be nice if I didn't need to go over my own meticulously created work once more with a fine-toothed comb to get my information into a better resume format. However, I do appreciate the suggestions provided for expanding upon my listed job duties; those were very helpful.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Wow!
August 28, 2023

Wow! I wish I had this years ago. It really took the stress out of how to format or what word choices to make.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very easy prompts to follow
August 28, 2023

Very easy prompts to follow. Very professional outcome.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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Paid service, not free as advertised but well worth the $3.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
2 reviews
0 helpful votes
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I have been able to assist two young men get jobs with your guidance.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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No complaints
August 28, 2023

No complaints. It's given me everything I required.

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
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Very helpful with putting thoughts and word to paper

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Sorka Y.
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Easy to work with and I love the professional bullets

Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This site was giving me a hard time in processing my payment

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bianca,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius