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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The billing section is tedious and is trying to take advantage of people who don't read the renew section
Need to be clearer about not accepting debit card.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website, however would reccommend ability to format resume as you like rather than auto-format. Such as being able to choose to have education before work experiences.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Went through the whole process of building. Resume only to find out you need to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was easy and I really liked the content options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not as easy as description and some more quick tab options than needed and some did not seem to apply.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, this has been easy. Now I have paid for my 14-day trial and will see what else I can do.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume builder is a helpful, if not always intuitive, tool for anyone looking to upgrade thier resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helps create a nicely formatted resume. Job Descriptions are well worded and helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius is easy to use, highly intuitive. Amazing resource for working professionals wanting to improve their CVs
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
VERY EASY TO USE. I HAVE NOT DOWNLOADED IT YET OR TRIED TO CHANGE ANYTHING SO THE RATING IS A BIT EARLY.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Am a little concerned about accuracy when uploading my resume. Since I am applying for transcription and similar office support positions where accuracy is highly important, it would be nice if I didn't need to go over my own meticulously created work once more with a fine-toothed comb to get my information into a better resume format. However, I do appreciate the suggestions provided for expanding upon my listed job duties; those were very helpful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wow! I wish I had this years ago. It really took the stress out of how to format or what word choices to make.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy prompts to follow. Very professional outcome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Paid service, not free as advertised but well worth the $3.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have been able to assist two young men get jobs with your guidance.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with putting thoughts and word to paper
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to work with and I love the professional bullets
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site was giving me a hard time in processing my payment
Hello Bianca,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius