Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Love the resume options and the fact we can upload. Would like free though and not have to pay to get my resume
Fairly easy to use an lots of predetermined skills to use
Thank you for the great review. We are happy you enjoyed your experience.
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Resume Genius
This was a nice website to help me with a school project.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Drop down menus get cut off and cannot be seen without pinch zooming and don't open consistently.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was using your site to build a resume because it seemed like a good option to use and people seemed to like it. I went ahead and made mine to get my next job since I have moved. However when I would try to print and download it I was shocked to see that a payment was required to do so. I wouldn't mind so much if this was stated upfront that it required payment but not saying so until when I have completed the resume at the last minute can be misleading and it felt pretty predatory to sneak up a sudden charge. Please make this more clear to your customers before they begin making their essay.
Hello Nathan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Could only be better if it was completely free. Don't let 2.95 for 14-day access stop you from easily creating a pretty decent resume with good features, templates, etc. I have to recommend this product because It works well for me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would be a wonderful service for around 10-15 dollars not 25 a month
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is my first resume so I don't have any experiences to compare to. Seemed easy enough.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Comes up with all the proper wording that I would normally struggle with finding.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I though that your Resume building Templates and Color Choice were a Great Asset in completing my Resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really appreciate the helps and suggestions. I like the choices of templates and can adapt my information to what looks best for my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not able to provide my linkedin information, so I used the address/location field.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was told this was a free website. Not true at all.
Hello Javier,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far so good except it was supposed to be free very misleading
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience you helped me make a resume fast but u shouldnt say its free couse its not
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Takes the pressure off from having to generate job-specific verbiage... couldn't be more user friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far I have been happy with the guidance and suggested text. I am happy with the look of the final product.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and templates look great and professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use with helpful suggestions and templates.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius provided a real streamlined approach to creating a resume with great examples.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius