Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Need more template choices, I also wish I could skip the autorenewl on my creditcard. There should be a straight 14 day option. And I wish I could download how I choose in my format
I enjoyed the ease of the process and the final product
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, helpful and user friendly, the website has a large amount of templates to choose from.This simplified version of compiling one's resume is incredibly helpful.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You advertise that this is a free service. Yet when I actually want to print my resume, you THEN let me know there is a charge. That's sneaky and unerhanded. You should be upfront regarding the cost.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was told free but had to pay anyway. Everything else was great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use to guide a person through resume process
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website listed this as a free service and once all of my information was taken there was no way to recurve my resume without paying
Hello Amanda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its ok, i think i would recommend this tool to a friend
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good up until I was charged. The site said it was supposed to be free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very helpful and I will use it over and over again
Hello Ifeoma,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The layout of my resume is exactly what I had in mind!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the experience that it brings to the people and user friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic templates, and a vast catalog of suggestions.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy! Thank you for helping me make my resume. The automatic bullet points for each job description has to be the BEST feature. Makes this so easy
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I wasted an hour building my resume just to get to the end and try and checkout and every debit card I owned declined, called customer service for help and the rep basically said i needed a credit card because the purchase was international it was a huge inconvenience. And no help was rendered.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Need to have a one time pay option instead of monthly charges.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
For someone who has been "out of the game" for a long time, ResumeGenius has been a lifesaver!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I started my resume a few days ago and it dissipated.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was so easy and you provided outstanding service for a professional resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just happened to stumble across this website on my own. The one word I'd use to describe my experience with resumegenius.com is: AWESOME!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius