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ResumeGeniusReviews 214,378

4.5

About the Business

Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272


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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Virginia
1 review
0 helpful votes
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Need more template choices, I also wish I could skip the autorenewl on my creditcard. There should be a straight 14 day option. And I wish I could download how I choose in my format

Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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I enjoyed the ease of the process and the final product

Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kenya
1 review
0 helpful votes
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Quick, helpful and user friendly, the website has a large amount of templates to choose from.This simplified version of compiling one's resume is incredibly helpful.

Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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You advertise that this is a free service
February 22, 2023

You advertise that this is a free service. Yet when I actually want to print my resume, you THEN let me know there is a charge. That's sneaky and unerhanded. You should be upfront regarding the cost.

Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Was told free but had to pay anyway
February 22, 2023

Was told free but had to pay anyway. Everything else was great.

Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Easy to use to guide a person through resume process

Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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The website listed this as a free service and once all of my information was taken there was no way to recurve my resume without paying

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Amanda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Its ok, i think i would recommend this tool to a friend

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
2 reviews
0 helpful votes
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It was good up until I was charged
February 21, 2023

It was good up until I was charged. The site said it was supposed to be free.

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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This was very helpful and I will use it over and over again

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ifeoma,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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The layout of my resume is exactly what I had in mind!

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Puerto Rico
1 review
0 helpful votes
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Love the experience that it brings to the people and user friendly

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Fantastic templates, and a vast catalog of suggestions.

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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So easy!
February 21, 2023

So easy! Thank you for helping me make my resume. The automatic bullet points for each job description has to be the BEST feature. Makes this so easy

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I wasted an hour building my resume just to get to the end and try and checkout and every debit card I owned declined, called customer service for help and the rep basically said i needed a credit card because the purchase was international it was a huge inconvenience. And no help was rendered.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jessica,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Need to have a one time pay option instead of monthly charges.

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
2 reviews
0 helpful votes
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For someone who has been "out of the game" for a long time, ResumeGenius has been a lifesaver!

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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I started my resume a few days ago and it dissipated.

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Marla W.
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This was so easy and you provided outstanding service for a professional resume.

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Chenidai L.
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I just happened to stumble across this website on my own. The one word I'd use to describe my experience with resumegenius.com is: AWESOME!

Date of experience: February 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius