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ResumeGeniusReviews 214,103

4.5

About the Business

Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272


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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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Very basic compared to other services
March 5, 2023

Very basic compared to other services. Did not pull in data from my existing resume

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Olivia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Very easy and it even gave me hint and good ideas
February 3, 2023

Very easy and it even gave me hint and good ideas.

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy and really helpful to help me setup totally worth spending the small amount for it!

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Great, but I would change it so the viewer can see where the page would break in resume. When choosing which format to utilize, it is important to see that critical piece. Thanks!

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I only wanted 1 month on resume Please change to 2 weeks for now and adjust credit card

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Rhonda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

India
1 review
0 helpful votes
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Refusing reliable payment cards like Revolut is not a good look :(

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
2 reviews
21 helpful votes
Follow Terri J.
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I always come back to this site, they are wonderful.

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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My experience was great
February 3, 2023

My experience was great. I really enjoyed using your tools to help boost my resume.

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Very helpful with assisting w the pre written content to add for your experience

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
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Pretty nice
February 3, 2023

Pretty nice - some issues parsing out more complex experience sets within a job

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very professional and easy to create a great looking resume

Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It says free resume but it's not false advertisement.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I must say that I am impressed with not only the ease of the resume building due to it being broken into steps, but I do appreciate their variety of templates! It was easy to use and their auto-suggestions for skills and job descriptions really moved the process along.

Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Gemai Y.
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Excellent service fast easy to understand and great price

Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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The bait and switch is pretty bull$#*!
March 4, 2023

The bait and switch is pretty bull$#*!. This was reviewed favorably as a free service with paid perks, but you seem to have changed that. I took the trouble to type in the carp (which is after your crappy parser mangled my resume) So I'm paying to get a document out, but you can be assured I'll be asking for a cancelation right after.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Melliza,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Quick and efficient, but could do with some work on recognizing referees, it tried to put them into the job section.

Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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My experience using this site was super
February 2, 2023

My experience using this site was super. I love the assistant you receive when outline your skills. The resume builder option and the complimentary cover letter building tool is what made me select this site.

Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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I felt like it was a little difficult to navigate
February 2, 2023

I felt like it was a little difficult to navigate. And i don't think I knew I would have to pay going into it. Oh well. I got it done.

Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow ANGELA K.
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Some suggestions were not displayed in job titles that were relevant for some

Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
2 reviews
0 helpful votes
Follow Adam M.
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Tbh I wish it said how expensive this would be earlier on. $25 is a lot of money for one month, 3x what a lot of other sites charge.

I bit the bullet just because I've already been working for like an hour. I feel like it was purposeful, that it didn't say it was $25 a month until my resume was already done and I was ready to download. Kind of like y'all are hoping people do what I did and say "screw it, I've already been doing this for an hour". Resume looks nice though

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Adam,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius