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ResumeGeniusReviews 215,114

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Colorado
1 review
0 helpful votes
Follow Wendy R.
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This is by far the easiest, more for your money, most helpful, and overall just great resume service I've come across.

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very good resume builder with great recommendations. Made this process a breeze

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Thanks for letting me put in all my stuff and then telling me it would cast to get my resume...

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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Very easy, smooth and helpful tool to create the resume.

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great, as was quick & easy
Liked the final drafts for resume & cover letter!

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Haiti
1 review
0 helpful votes
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Very easy with lots of suggestions
March 31, 2023

Very easy with lots of suggestions. Don't understand yet why I have to pay an additional subscription. Will see.

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Excellent took less than 15 minutes had all the information needed for the resume i didnt have to do anything i loved it

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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No where on your site does it say that i have to pay to use your guided template. The link I folloed says "Use Our Free Resume Templates. Simple To Use, No Registration or CC Required. Make Your Resume with Proven, Professional Templates Today. Free Cover Letters Included." and yet to get my resume I had to pay money to download it. Shady business tactics.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cameron,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very user friendly, editing is simple!
March 31, 2023

Very user friendly, editing is simple! Looks great

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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It said it was free but upon finishing, had to pay.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kori,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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You said it would be free, and then forced me to buy after i spent an hour working on the resume. $#*!in pirates

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Clifford,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Creating my new resume was so easy!
March 31, 2023

Creating my new resume was so easy! Everyone should use this program!

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Advertised as a free resume builder to utilize, then waits until you want to download your resume to hit you with a charge. Sneaky business tactic. There were also issues where within the resume builder, typing into boxes would type in backwards and create issues within editing.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello James,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Acting like I am getting a resume for free just to charge is a really $#*!ty business practice.

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kayla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Great program and easy to use
March 31, 2023

Great program and easy to use. Only issue is it stated free but you do have to pay for it!

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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...
March 31, 2023

...

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Easy to use as the pre-filled out options to select from were amazing!

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The ad says no cc required and is free
April 30, 2023

The ad says no cc required and is free. Very misleading

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christopher,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Could use more templates / layouts other than that I love it

Date of experience: March 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow lashkara F.
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Easy to use but when i clicked in it said free and then end of the thing it was asking for my card number but you guys advertised it as free.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius