Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
This is by far the easiest, more for your money, most helpful, and overall just great resume service I've come across.
Very good resume builder with great recommendations. Made this process a breeze
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for letting me put in all my stuff and then telling me it would cast to get my resume...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, smooth and helpful tool to create the resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, as was quick & easy
Liked the final drafts for resume & cover letter!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy with lots of suggestions. Don't understand yet why I have to pay an additional subscription. Will see.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent took less than 15 minutes had all the information needed for the resume i didnt have to do anything i loved it
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
No where on your site does it say that i have to pay to use your guided template. The link I folloed says "Use Our Free Resume Templates. Simple To Use, No Registration or CC Required. Make Your Resume with Proven, Professional Templates Today. Free Cover Letters Included." and yet to get my resume I had to pay money to download it. Shady business tactics.
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very user friendly, editing is simple! Looks great
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free but upon finishing, had to pay.
Hello Kori,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You said it would be free, and then forced me to buy after i spent an hour working on the resume. $#*!in pirates
Hello Clifford,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Creating my new resume was so easy! Everyone should use this program!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free resume builder to utilize, then waits until you want to download your resume to hit you with a charge. Sneaky business tactic. There were also issues where within the resume builder, typing into boxes would type in backwards and create issues within editing.
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Acting like I am getting a resume for free just to charge is a really $#*!ty business practice.
Hello Kayla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great program and easy to use. Only issue is it stated free but you do have to pay for it!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use as the pre-filled out options to select from were amazing!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad says no cc required and is free. Very misleading
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Could use more templates / layouts other than that I love it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use but when i clicked in it said free and then end of the thing it was asking for my card number but you guys advertised it as free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius