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ResumeGeniusReviews 215,101

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Canada
1 review
0 helpful votes
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Don't like the auto billing
March 30, 2023

Don't like the auto billing. It's a nuisance to try to cancel.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Your site said it was free, it was not
April 29, 2023

Your site said it was free, it was not. Ive been working on my thing for hours.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kory,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Excellent!
March 30, 2023

Excellent! Found the perfect template. There was a technical issue while I was using the service but your tech rep responded and helped immediately.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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First time using something like this, so it was nice not to have to break my head thinking about the aesthetics. Thus, giving me the freedom to just think about the words.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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This was my first time doing a resume and it was easy.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Excellent easy to use interface, I created an amazing resume with this very simple process.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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...
March 30, 2023

...

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Quality resume and made the process easy I recommend.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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This was a life saver for me!
March 30, 2023

This was a life saver for me! I have been putting off my resume for years and this made it so easy! Thank you so much!

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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I love it was able to add everything i needed to put out.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Great, showed me how an resume should be and helped me out

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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In a google search for a free resume template builder and your site came up. After using the template I have to pay a charge for the service. This is bait and switch and upfront pricing should be advertised and published so as to not deceive consumers

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello G. S.,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Greece
1 review
0 helpful votes
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...
March 30, 2023

...

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Overall, I was happy with the service but I encountered an annoying bug in the Job Experience section. When attempting to manually type in bullet points for a specific job, the text I typed was input in reverse or out of order, so I had to prepare this in a different program.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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This was very helpful for my up coming jobs in the future.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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There should be a free option as that is what is said in the search. That is a bait and switch.

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Said "free" on sponsored ad
March 30, 2023

Said "free" on sponsored ad. Great device, just needs more price transparency

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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When I type onto the document, to add skills, it types them backwards.
I did request help at one point and the customer service was GREAT!

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Efficient, easy to navigate, Multiple templates to choose from

Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Tell me that Resume Is free
April 29, 2023

Tell me that Resume Is free. But then charge me $3?

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ambrosia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius