Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Don't like the auto billing. It's a nuisance to try to cancel.
Your site said it was free, it was not. Ive been working on my thing for hours.
Hello Kory,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent! Found the perfect template. There was a technical issue while I was using the service but your tech rep responded and helped immediately.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
First time using something like this, so it was nice not to have to break my head thinking about the aesthetics. Thus, giving me the freedom to just think about the words.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was my first time doing a resume and it was easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent easy to use interface, I created an amazing resume with this very simple process.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quality resume and made the process easy I recommend.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a life saver for me! I have been putting off my resume for years and this made it so easy! Thank you so much!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I love it was able to add everything i needed to put out.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, showed me how an resume should be and helped me out
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
In a google search for a free resume template builder and your site came up. After using the template I have to pay a charge for the service. This is bait and switch and upfront pricing should be advertised and published so as to not deceive consumers
Hello G. S.,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall, I was happy with the service but I encountered an annoying bug in the Job Experience section. When attempting to manually type in bullet points for a specific job, the text I typed was input in reverse or out of order, so I had to prepare this in a different program.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very helpful for my up coming jobs in the future.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There should be a free option as that is what is said in the search. That is a bait and switch.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said "free" on sponsored ad. Great device, just needs more price transparency
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
When I type onto the document, to add skills, it types them backwards.
I did request help at one point and the customer service was GREAT!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Efficient, easy to navigate, Multiple templates to choose from
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tell me that Resume Is free. But then charge me $3?
Hello Ambrosia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius