Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This was so easy and straight forward. Very well presented.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
When I went on the site it said free resume but then I had to pay $2.95 to get it. That is why I gave a 4 on the survey
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your google result showed "Free resume builder" and then you charged money to download it. Deceptive marketing.
Also there was an annoying bug that made it impossible to type inside the bullet-point field for each job that I added. The cursor moved to position 0 after each keystroke so my text was effectively entered backwards. I had to type my text in another program and then copy+paste it over.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought it was free…. Don't make promises when you can't keep them.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I had no issues getting my resume. Pretty good to use.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience using your product was helpful. Thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy. Wonderful to use and the suggestions are top tier.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so easy! It took the stress of build a scratch resume and made it fun.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was helpful to get the ball rolling, since it has been awhile!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so much for the ease of use and the professional advice will using this. Great job to the developers.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Excelente buena presentación,fácil acceso, confiable y seguro
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have given it 5 stars, but for some reason my typing would come out backwards at times. I kept having to save my document and go back in to correct the issue.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Much more efficient than the resume consultant I was using.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great program, but had some technical issues, that required me to reload the program for it to work properly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So quick and made a beautiful resume, even though I was exhausted writing it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Why at the beginning it stated that it was free and now there' s a fee?
Hello Myriame,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do not like that you will charge my card monthly, I only needed this one time!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I find resume writing very daunting. This made it so easy. I procrastinate and am usually only able to complete one or two applications a day. With this I was able to make a resume and send it off in 30 minutes.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Providing a 4 rating at this time since I haven't completed the processed or received my finished resume yet.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius