Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
This promised to be a no credit card needed to create and get resume, spent 25 minutes building to have to pay to get my resume. If I hadn't already invested so much time I would have started over on word processor myself.
Good work on getting a resume in to get the job I want
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great for resume building, but I do hate that it is advertised as free, however when you go to download your resume it requires you to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought this was a Free Resume... what a joke. I will be cancelling after I get my copy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Check out was very difficult, had to enter my card 4 different times. Called customer support and received no help.
Hello Dante,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why are you charging kids in high school to help them build a resume.
Hello Brooklyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So much easier than trying to format on Google Docs!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very easy thought it was free but ended up having to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was a great experience. Very easy and streamlined.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, great user support in completing text
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as free and then after the work you're charging! Scam!
Hello Meshulum,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great awesome loved it great loved it awesome great great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Less expensive than Indeed and more payments options. Indeed only offers one option. $ 155
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved how you quickly polished the wording of my old cv!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and delighted with the template and overall result
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was clear and step by step with not a lot of windows and options to overwhelm
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumes for the 21st century. No fuss. Everything you could possibly need at your fingertips.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great I appreciate your service and I appreciate everything you do
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't been with out work for over 30 years. So doing a résumé is very important now. This made it very easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I googled free resume builder but hey this was pretty cheap
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Audrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius