Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Great I appreciate your service and I appreciate everything you do
I haven't been with out work for over 30 years. So doing a résumé is very important now. This made it very easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I googled free resume builder but hey this was pretty cheap
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My name is oluwarotimi I am from nigeria I become an automobile engineering for some few years ago I was doing great I loved wat am doing because the work its so amazing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Shame on you for making me think this web site was free only to charge me at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to understand & helped when I got stuck.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder was great except for the false advertising about being free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was under the impression that the resume template and loading of my previous resume was free (at least that it how it appears on Google)
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The suggestions are generic and did not work. I spend hours editing myself and then had to pay for final product. I could have done it mostly myself. Many errors in the format from my own I uploaded.
Hello Heath,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I liked the user interface of it wish it had more options to put into resume and not just same bullets for each job. Also wish I had someone to give more options with the styles of resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I guess $2,95 is as close to free as I can get. I thought this was free...c'est la vie
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the flow and easy that it made it less painful to generate the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius makes it easy to update your resume, giving suggestions. Based on the job you are looking for and takes the stress out of choosing the correct vocabulary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like that it gives me different options for skills and knowledge that.I overlooked.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and gives great prepared descriptions for related jobs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience just expensive and no template with photo
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont mind paying for a service that I need, if I know upfront that its a paid service.
It wasn't made clear that this was a paid service until after I'd spent the better part of an hour tailoring my resume, and it's annoying as all getout. Paying 3 bucks to get a good looking document that I can keep is fine; I've no qualms about paying for it, but I will be immediately cancelling any subscription. I've neither the need nor resources to shell out almost $30 a month for this
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is difficult to view and edit as you are creating. It isn't really free either.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome experience can't wait to put this resume to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! Helps come up with ideas to add to your resume!
Thank you for your great review. We are happy you enjoyed your experience!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius