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ResumeGeniusReviews 215,921

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
204
This company responds to reviews on average within 1 day
New Zealand
1 review
0 helpful votes
Follow Alex F.
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Great templates nice and easy to write out with good suggestions

Date of experience: November 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy and fast
November 18, 2023

Easy and fast. Great templates for fillers on experience and skills

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It would've been nice to know there was a fee before I spent an hour creating my resume. Don't be sneaky.

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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When I was generating my professional eval it wouldn't let me type without going back to the beginning. But other than that was very seemless.

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Excellent service
November 18, 2023

Excellent service. Saved me a lot of time and allowed me to complete a new resume in just a few minutes.

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Next time tell us we have to pay for it at the end
November 18, 2023

Next time tell us we have to pay for it at the end

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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You advertise and FREE and then after you spend all that time typing all that info, at the end you find out that you have to pay for it. SHAME SHAME! Don't try to trick people.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Marlin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Very quick and easy
November 18, 2023

Very quick and easy - i like the text tips they are very well written

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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Very efficient process and easy to write all your data

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I am very convinced with the high level of expertise

Date of experience: November 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I don't like that I'm automatically signed up for a monthly subscription. That should be an option. It will be a hassle to cancel before being charged.F

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Resume genius is easy to use and assist you with creating a very professional resume.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Good experience overall, but I wish there was at least one free download or a weeklong free-trial instead of having to pay for a monthly service.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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All good
November 17, 2023

All good. Templates are good and editing was easy.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Editing was a bit meh especially for the Education section.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Mandy P.
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Advertised as a free service and when the resume is completed it makes you pay for it. The advertisement is misleading and therefore deserves a single star rating. Other than that, your software is FANTASTIC!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mandy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Windows to preview fields are too small
November 17, 2023

Windows to preview fields are too small. Ability to preview the document before paying would be nice.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You need to tell me if I am going to spend money plus I needed to fully redo it once cause it didn't save.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ray,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Intuitive, ease of use, held my hand
November 17, 2023

Intuitive, ease of use, held my hand. Im not good at this sort of thing but you made it easy

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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This came up under free templates, but apparently it's not free.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius