Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Great templates nice and easy to write out with good suggestions
Easy and fast. Great templates for fillers on experience and skills
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
It would've been nice to know there was a fee before I spent an hour creating my resume. Don't be sneaky.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
When I was generating my professional eval it wouldn't let me type without going back to the beginning. But other than that was very seemless.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service. Saved me a lot of time and allowed me to complete a new resume in just a few minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Next time tell us we have to pay for it at the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You advertise and FREE and then after you spend all that time typing all that info, at the end you find out that you have to pay for it. SHAME SHAME! Don't try to trick people.
Hello Marlin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very quick and easy - i like the text tips they are very well written
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very efficient process and easy to write all your data
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am very convinced with the high level of expertise
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that I'm automatically signed up for a monthly subscription. That should be an option. It will be a hassle to cancel before being charged.F
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume genius is easy to use and assist you with creating a very professional resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Good experience overall, but I wish there was at least one free download or a weeklong free-trial instead of having to pay for a monthly service.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All good. Templates are good and editing was easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing was a bit meh especially for the Education section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertised as a free service and when the resume is completed it makes you pay for it. The advertisement is misleading and therefore deserves a single star rating. Other than that, your software is FANTASTIC!
Hello Mandy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Windows to preview fields are too small. Ability to preview the document before paying would be nice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You need to tell me if I am going to spend money plus I needed to fully redo it once cause it didn't save.
Hello Ray,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Intuitive, ease of use, held my hand. Im not good at this sort of thing but you made it easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This came up under free templates, but apparently it's not free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius