Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
It was very nice to develop my resume on the resumegenius platform.
Would like more help with building out the details of my experience more to help tailor to potential opportunities.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very well organized made it easy to put my application together on a short notice and still feel confident
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice product. Wish I could enter a number of bullet items for each job and assign each item a set of tags. Then when creating a resume for a specific position, choose the tags that apply.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought this was free, its a money grab attempt at $3.
Hello Jesus,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I dreaded writing my resume. This made it so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your help in creating the resume for the right position
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely easy fabulous great! A cat could build a resume through your program if they could use their paws with full direction. WoW this was great
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I don't like that I have to pay for a full month just to use it for a day.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
"$7.95 monthly" is misleading because there is no option to pay monthly. You must pay for a full year. That is a dishonest trick.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Don't advertise as being free then charge me after creating my resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helped me build a wonderful and professional resume. Easy to use.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Not as seamless as i anticipated when uploading a current resume for a new template
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful, intuitive suggestions to build a resume in a modular, coherent fashion.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If there could be more options to create resume with images
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is cool. Thanks. Easiest time I've ever had building my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience. Would like to know about charges at the beginning.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow! What an amazing experience. Resume genius gave me that extra boost I needed to take my resume to the next level.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The software was easy to use and the multitude of suggestions relieved much of the pressure of creating a resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy step by step and suggested information for my skills and abilities.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius