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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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I had a wonderful experience using your platform especially in making my resume. Kudos to the agents who helped me with my questions. Your knowledge and patience are truly remarkable. My only regret is that I did not fully avail of the other helpful tools available to me at that time. Keep up the excellent customer service! Thank you all and More Success!
This Sr. Was very patient with me. He explained all the steps to know this great app.
Hello,
Thank you so much! We appreciate the positive review!
Thank you Alejandro for being helpful Concise and efficient it was a pleasure speaking with you. I wish you well on all your endeavors.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Alejandro was awesome. He was very patient and courteous. He resolved my issue beyond my expectations, and his attitude was excellent. He walked me through the process of resolving my issue step by step. I am very grateful to him.
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
It was a great experience. All questions answered and customer service rep was very informative, polite and friendly. 5 Star rating from me!
Hello,
Thank you for leaving a five-star shout-out for our agent!
When I called to cancel my subscription due to a mistake on my behalf, the person I spoke to victor was extremely helpful, and offered a considerable discount so I could afford to keep there services and find a job.😃
Hello,
Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I had a little issues with modifying my resume mainly due to the fact that I'm not computer savvy. Victor Bargus was very helpful in getting my issue resolved. He even walked me through the processes on my computer while he remained on the phone.
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
Service representative was very helpful, courteous, and knowledgeable!
Hello,
Thank you so much! We appreciate the positive review!
Helpful costumer services helped me with what I was needing as well as being kind I really appreciate this person over the phone!
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
Received great service from your team and was able to solve my issue in a flash. Thank you for the kindness & efficiency of your team member. It's greatly appreciated!
Hello,
Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Excellent service and costumer care the Resume now representative was knowledgeable, helpful and professional.
Hello,
Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
He was very calm and understanding, he worked with me though I was a bit frustrated and was able to solve my problem.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
The caller was understanding why I wanted to cancel and the beginning. He convince me to give it another try. He showed me some feature on te website to use to my advantage.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
The Customer Service Agent who spoke with me on the phone was incredibly friendly and helpful.
I had no further issues.
I do have to mention that using the 'Chat Now' option through the website, did not work.
It said I connected with "Jair A", but I did not receive a response. Disappointing.
Other than that, once I called Resume-Now directly, my issue was resolved in a timely matter.
Thank you!
Hello,
We're delighted to hear about your positive experience with our customer service team over the phone! We apologize for any inconvenience you experienced with the 'Chat Now' option on our website. Your feedback is valuable, and we'll look into this to ensure better service in the future. Thank you for reaching out, and we're glad we could resolve your issue promptly.
I was very frustrated when I called for help, however your customer service representative, Maureen was extremely polite and profession expressing a strong desire to resolve my issue. I was very impressed with her attitude.
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. Rest assured, we'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
I am so thankful I found this resume site. The process took less than an hour. Easy and helpful templates and phrases etc…
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I signed up with them back in October 2023. I canceled it in November 2023. They have charged me every month since. I have contacted them several times, but they will not refund my money, even though I have an email from them that proves I canceled it back in November. Beware of this company.
Hello,
We understand the frustration that can arise when the cancellation process doesn't meet your expectations, and we sincerely apologize for any inconvenience this may have caused you. Our goal is to provide a seamless experience for our customers, and we're continuously working to improve our cancellation procedures.
We want to reassure you that we offer multiple convenient channels for cancellation, including chat, email, phone, and through our subscription page.
As a gesture of goodwill, we have processed a refund for you. Your satisfaction is of the utmost importance to us, and we appreciate your feedback as it helps us to identify areas for improvement. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us.
Thank you for your understanding and patience.
Oscar was great went above & beyond to help me out in critical time. Please give him a raise or promotion!
Hello,
Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
My wife and I have no idea how we subscribed to this, and now have been charged for their basic plan for quite sometime. The say its free, then in the very fine print, it will auto subscribe unless you unsubscribe from their service. Here is their catch, there is no way to do this on the website. Your trapped. The only way out is if they respond to your emails, which they have an aversion to answering. We contacted them twice, and the first time they wanted proof of auto charges in bank accounts. Then when we sent email with all the proof, we got crickets. No answers, no appologies, no refund no nothing. We have to cancel our credit card to get out of this mess.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We do not provide a one-time payment option. Our 14-day trial automatically renews to our monthly access until you decide it meets your expectations and choose to cancel your subscription. To avoid any misunderstandings, this information is provided before, during, and after the subscription purchase. We also include this information in the welcome email sent during the purchase.
We would be happy to assist with your refund request. Please be on the lookout for a message from us asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Thank you for your time!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!