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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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Resume Now gave me the help I needed in getting started on my job search. The resume help was easy, concise, accurate and comprehensive. When I decided to cancel - I was offered a much better price and decided to continue with Resume Now.
I have an issue about the billing and victor explaining to save money and still have the resume.com site very thing help to save.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I needed some help(s), and he was very patient.
He provided me an Excellent customer service.
He deserves a good pay rate!
Hello,
Thank you for sharing your experience with Victor Vargas, we will be sure to pass along your positive comments!
Muy Agradecida con la orientación que de dio el Sr. Alejandro ya que no conocía todos los beneficios de estar afiliada a la aplicación. Me gusto mucho saber que no solo puedo hacer mi resume si no que además me ayudan con la búsqueda de empleo.Y puedo compartirla con mis familiares y amigos.
¡Hola!
Muchas gracias por su comentario. Nos alegra saber que la orientación del Sr. Alejandro le fue útil y que ahora conoce más sobre los beneficios de nuestra aplicación. Nos complace que haya podido crear su currículum y recibir ayuda con la búsqueda de empleo.
Gracias nuevamente,
Equipo de Atención al Cliente
Victor was very patient.
He was able to walk me through
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I was calling to cancel my subscription but Alejandro convinced me not to. He told all the benefits I could get from Resume-now.
Hello,
You made our day with your review, thank you!
Hello,
Thank you for sharing your experience with us!
I called regarding a billing issue, and Alexander quickly resolved my issue and then took the time to point out 6 or 7 jobs a was qualified for.
Hello,
Thank you for leaving a five-star shout-out for our agent, Alexander!
I had spoken with your company several times and still could find resolution to my situation until Oswell. I believe was his name. He stayed on the phone with me, I believe for almost an hour, if not longer, trying to resolve my problem, of which he did. Annnd...Helped me to save my resume. He also gave me the discounted rate, of which your site was not reflecting. I was very pleased to say the least.
Hello,
Thank you for sharing your experience! We're thrilled to hear that Oswell was able to resolve your issue and provide excellent service. We appreciate your patience and are glad you’re pleased with the outcome.
I was able to hone my resume and the call center helped me tremendously. For the prices and quality, there's no way any other resume building company even comes close to matching resume now
Hello,
Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!
This site is a scam - do not use it. First it is just a template - you can get these for free or look online for examples. Then it is impossible for cancel. Tried to cancel 2 days after creating account. Got charged for months after. Tried to cancel using online process - that was unsuccessful. Called and tried to cancel and that was also unsuccessful. Disputed with the credit card company and they respond to the dispute so you are rebilled. I put a block on the merchant. And that was not even enough because they told the credit card company there is a contract in place. Had to close out the credit card. Run away from this company! It is a monthly service scam.
Hello,
We are sorry to hear that you haven't had a smooth cancellation process and deeply regret seeing your rating towards us. We always strive to provide our customers with the best experience possible with our products and services, and we would like to find a way to make that happen for you.
Please be on the lookout for a private message from Sitejabber shortly to obtain your account details so we can resolve this issue promptly.
Rest assured, we offer multiple channels for cancellation, including chat, email, phone, and through the subscription page.
Thank you for bringing this to our attention. We are committed to resolving your concerns and improving our services.
Easy template to follow with good suggestions for wording. Made a call with questions and received great customer service without any delay.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I called trying to cancel a membership and got on the phone with someone named Alexander he was very rude and was talking over me and couldn't cancel my account cause he said I didn't have the correct email I have only had one email my whole life I spent about 20 minutes arguing and ended up not being able to cancel my membership I was extremely frustrated and almost gave up but I tried again and got transferred to Johnny he had my problem solved in a heart beat he was very nice and such a pleasure to talk to and completely changed my mood. And I think people like Johnny need to be recognized for there outstanding work and even better customer service I really hope your company values him as much as I did!.
Hello,
We are truly sorry to hear about your frustrating experience with Alexander and the difficulty you faced in canceling your membership. This is not the level of service we strive to provide, and we apologize for any inconvenience caused. Reassure you that we are taking appropriate measures to prevent this from happening again, including disciplinary action.
However, we are pleased to hear that Johnny was able to resolve your issue quickly and provided excellent customer service. We greatly appreciate your recognition of his outstanding work and will make sure to acknowledge his efforts internally.
Thank you for bringing this to our attention and for your patience. If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Thank you for your time!
I had an amazing experience with resume now! Got a job I love and will have until I retire, hopefully.
Hello,
Thank you so much. We truly appreciate your feedback. Happy customers make our days brighter!
I called wanting to cancel my subscription. The representative I spoke to was really happy and up beat. He explained the services and how I might be able to get remote work from this site. He was very jolly and funny, I decided to give it a go for a month and see how things turn out.
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
I mistakenly added features to my membership unintentionally and I was able to get everything situated in a orderly fashion. I was also taken care of and mentored in my conversation with my customer agent. He was awesome and so very kind to me and patient with me as well.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
My card was used by my son without my permission and I kept wondering why I was getting fraud notifications,4 days later my son went to jail so I finally called to see what was going on and this well spoken,calm,polite & professional Hispanic guy explained the whole situation to me and talked about his motivation in.life and spoke life into my kids situation, what a guy! My phone died while he was helping me & forgot his name but he deserves accolades & a raise or promotion! Give him his flowers now
Hello,
Thank you for sharing your experience. We're glad to hear that our team members provided exceptional support during a challenging time. We'll make sure to recognize his efforts and convey your appreciation. We value your feedback and are here to assist you with any other needs.
Victor Vargas is awesome He helped me resolve an issue with billing he was quick very helpful and polite thank you Victor
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Victor V. was very friendly and helpful in assisting me with my request.
Hello,
Thank you for leaving a five-star shout-out for our agent, Victor!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for sharing your experience with us! Glad we were able to help!