Reservations.com has a rating of 2.5 stars from 2,807 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Reservations.com most frequently mention customer service, credit card and actual hotel. Reservations.com ranks 20th among Hotels sites.
This company illegally took money out of my account multiple times. Phone calls were made to correct the problem and a request to speak with the supervisor was Maid. No one from the company would call me back.
Answer: Call your credit card company and report it as an unauthorized charge. You may have to cancel your card and get a new card and card number, but it's worth it.
Answer: Impossible to get money back. They're just scumbags!
Answer: Yes, this company charges a fee, which it will not refund even if you cancel your reservation within minutes!
Answer: Hello, Thank you for question. Please contact us at support@reservations.com so we can better assist you with this matter. Thank you for your consideration and we look forward to hearing back from you. Sincerely Reservations.com Support Team
Answer: It can be, if its refundable reservation. Every reservations has a different cancelation policy. Mostly last minute reservations are not cancelable.
Answer: My experience is the same. reservations.com obviously nails a lot of unsuspecting Canadians this way. They don't make any attempt to help you out when they are confronted by this way of hosing us. Its a sleazy organization.
Answer: Hello Brodie, We have sent you an email this morning regarding your concerns. Please email us directly so we may assist you. Sincerely, Customer Support Reservations.com
Answer: Yes, you were billed. Call your credit card company and report it as an unauthorized charge. Your company should remove it, send you a new card and assign you a new card number.