Reservations.com

Read very carefully when you do a reservation with this company. Or better yet never do one.
This company has hidden charges that make your hotel price appear less that what it is.
It also charge a ridiculous service feed. Also I'm Canadian, they charge me in US dollars and was too late to change.
The hotel end up costing almost double of what will normally cost.
Do yourself a favor and do not reserve any hotel with this company.

I have stayed at his hotel approximately 5 times before. If they give you a 'Garden Suite' expect a hostel type experience at the full rate. My other stays were 5/5. I made it clear when leaving in the morning that I did not get the value expected and I was assured that when I return I would be compensated somehow. I have no intentions of staying again as I have no interest in the uncertainty of a what type of experience to expect. Dirty, rusty, noisy, old damaged furniture, smelly, just plain gross.

First of all this was not the hotel website. Second, the price they showed was $102.00 per night. The prices they charged for 4 nights were; $112, $109, $275,275! A far cry from $102.00! I didn't see these nightly rates until the transaction was completed. Giving my card number was not to "hold" the room. They immediately charged my card. Now they want to charge me $20.00 to cancel due to their false advertising! Put me on hold 30 minutes waiting for a supervisor. I ended up just hanging up.

Reservations.com is just the place to go to pay higher fees and basically have a refund policy that guarantees that you won't get one thin dime back. Do yourself a favor and book directly with the hotel or visit a reservation site that doesn't have a star rating hovering around ground zero. Before booking through them, note their rating with other rating sites. They have definitely earned their dismal score.

I made hotel reservations and I was charged $373.87 in taxes and fees. Room charge was $789.96. Terrible and then it is non refundable. I would never do business with them again. Tried to call and explain that I made an error and they hung up on me. I am not a unreasonable person. This just does not make sense. Buyer Beware.

Boy, I wish I'd read these reviews prior to using reservations.com. After selecting my room and entering my address and credit card information, I expected to click Continue and see a screen that said "Your total charges are $xxx. Xx. Please click Confirm."

Surprise! What I saw was "Your card has been charged "$zzz. Zz." The rate I was charged was nearly double the room rate! I understand that there will be taxes and fees added on to the room rate, but I did not expect to pay almost twice as much.

Live and Learn. Reservations.com... Never again!

I cancelled ONE night of my 3 day stay BEFORE the deadline outlined in my reservation confirmation from reservations com, but they still insisted I be penalized for 1 night stay. So I cancelled entire reservation and they still penalized me $160. What a bunch of scammers. This is NOT a US based company. They are based out of Philippines. I called my bank and bank said I had to deal with them directly because transaction was already completed. I ended up calling hotel direct and not only was able to reserve my room without a hitch but got a better rate. I would not recommend using this online service. They will steal your money.

I received an email ad that looked like it was from a hotel I'd stayed in before but was actually from reservations.com. The room rate advertised was $20 less than the hotel's website, so I went ahead and reserved a room. It was only afterwards that they let you know there's a $19.95 non-refundable "service fee" (so clearly their advertising the room rate as $20 cheaper was clickbait). Also, I don't know how they're calculating "fees & taxes" but they're substantially more than what's charged on Expedia or other sites. Basically, using reservations.com cost me apx $40 more than if I'd used Expedia or even the hotel's. As a warning, if you receive an email that looks like it's from a hotel but is really from reservations.com: DELETE IT.

7 charges made against 2 credit cards as they said the first one was declined only to find out the she was trying to book a room that was already reserved. Now having to deal with these multiple charges. Plus, we were not told about the additional charges of 19.99. Will not use this site again!