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Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 7,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
332
value
236
shipping
86
returns
143
quality
2,740
This company responds to reviews on average within 2 days

Instant Feedback

58,929 reviews
+84
How would you rate Reservation Desk?
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New York
1 review
0 helpful votes
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No Stress Res
April 11, 2025

Simple Easy and quick. The whole process took me less then 5 minutes. From booking to confirmation their was no stress.

Date of experience: April 1, 2025
Rachael F. Reservation Desk Rep
1 month ago

Thank you for your review, James. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

Colorado
1 review
0 helpful votes
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Madison Hilton
April 18, 2025

Went perfect. Easy online booking took less than 5 minutes. Will us again. Confirmation sent quickly

Date of experience: April 8, 2025
Rachael F. Reservation Desk Rep
4 weeks ago

Thank you for taking the time to leave us a review, Mark. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

California
1 review
0 helpful votes
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Was pretty easy to book a room.
April 17, 2025

My experience with booking a room was pretty good, it's self explanatory just read everything very well.

Date of experience: April 7, 2025
Rachael F. Reservation Desk Rep
4 weeks ago

Thank you for taking the time to leave us a review, Maria! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!

Florida
1 review
0 helpful votes
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Quick and easy
April 18, 2025

Booking my hotel stay through Reservation Desk was quick and easy. Hopefully check in will be smooth after a long drive.

Date of experience: April 8, 2025
Rachael F. Reservation Desk Rep
3 weeks ago

Thank you for your review, Ricky. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

Arizona
1 review
0 helpful votes
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Excellent service
February 20, 2025

Very easy online checking! Personnel already contacted me regarding our stay & she was extremely helpful!

Date of experience: February 11, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Brenda. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Virginia
1 review
0 helpful votes
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Reservations
February 21, 2025

Was a great easy experience getting all the reservations set up for my upcoming meeting. This is multiple times using reservation desk.
Keep it going

Date of experience: February 11, 2025
Rachael F. Reservation Desk Rep
3 months ago

Welcome back! We truly appreciate your decision to book with us again, Ron. You are very important to us, and we look forward to providing you with exceptional service and an enjoyable experience in the future. Thank you for choosing to book with us!

Kentucky
1 review
0 helpful votes
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Easy on-line registration.
March 20, 2025

Easy on-line registration. All needed information was readily available. Prompt confirmation received.

Date of experience: March 7, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Christa. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Texas
1 review
0 helpful votes
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Hassle free booking!
January 30, 2025

Pretty easy and straightforward booking for the hotel room. No surprises while checking in the hotel too. Hope to use it again!

Date of experience: January 20, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Rajeev. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Easy to use all information you need is there
February 13, 2025

All the information you need to book is right there for you, very easy to navigate

Date of experience: February 3, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Linda. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Virginia
1 review
0 helpful votes
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Fast,Easy and Time Saver
February 6, 2025

It was great to sit down and book my hotel and receive my email confirmation in a quick manner. I would definitely recommend it!

Date of experience: January 27, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Robert! We're happy to know you had a positive experience with us. That’s wonderful you received your confirmation promptly. Our goal is to make sure our customers have their hotel confirmations in a quick and timely manner. We look forward to your next booking and hope to continue exceeding your expectations! Also, thanks for recommending us!

Macao
1 review
0 helpful votes
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Easy and quick
February 9, 2025

Was able to book fast and online. As a Hilton Member we choose this location to be closer to a sporting event

Date of experience: January 30, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for choosing to book with us, Darla. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

New York
1 review
0 helpful votes
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Fast and efficient
March 9, 2025

Went online on my phone because I needed a room for my sisters first time ever visit to Petaluma California. I can't wait to show her the beauty of Sonoma county

Date of experience: February 27, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for choosing to book with us, John. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Nebraska
1 review
0 helpful votes
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Easy booking
February 13, 2025

Booked online. Very easy. I usually don't do online booking.

Date of experience: February 3, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Nancy. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Texas
1 review
0 helpful votes
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Looking forward to this.
February 15, 2025

This software was easy to use. No problems figuring things out. Received my confirmation number, all is well.

Date of experience: February 5, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Simon. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Indiana
1 review
0 helpful votes
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Y
February 13, 2025

Because it was convenient to do so.the site was very easy to use.

Date of experience: February 3, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Daniel. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Utah
1 review
0 helpful votes
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Easy
February 14, 2025

Was easy to follow and pretty fast. No waiting on hold. Thank you

Date of experience: February 4, 2025
Rachael F. Reservation Desk Rep
3 months ago

You're welcome! Thank you for taking the time to leave us a review, Lynda. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

California
1 review
0 helpful votes
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It easy to use
February 13, 2025

It easy to use pick what you want, what you need that's it and book

Date of experience: February 3, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave a review, Robert. We're delighted to know you found our website easy to use. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.

Canada
1 review
0 helpful votes
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Incredibly easy to use
January 31, 2025

The entire process was incredibly easy. Took less than 5 minutes from start to finish.
Best feature was ease of navigation to get the room booked

Date of experience: January 21, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Steven. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Pennsylvania
1 review
0 helpful votes
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Easy Booking
February 9, 2025

I found the experience very easy and simple. The part that is the most difficult is replying to this request for a review of the booking experience.

Date of experience: January 30, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to review us and provide feedback, Nancy. Your insights are incredibly valuable and greatly appreciated.

Washington
1 review
0 helpful votes
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Excellent service.
February 13, 2025

All my information that I needed was provided. Thanks staff. Always so welcoming and helpful.

Date of experience: February 3, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to share your review with us, Lynne. We always strive to consistently deliver outstanding service and support to all our customers. Thank you for choosing to book with us.