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Reservation Counter Reviews Summary
The company generally enjoys a positive reputation for its user-friendly reservation process and competitive pricing, with many customers appreciating the ease of booking and the informative website. However, several concerns were raised regarding transparency, particularly about fees and cancellation policies, which left some customers feeling misled. Customer service experiences varied, with some interactions being highly praised for friendliness and helpfulness, while others indicated confusion due to communication barriers and insufficient support. Overall, while the company demonstrates strengths in convenience and pricing, it would benefit from enhancing clarity in its policies to improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The booking was efficiently handled and seamless. The additional charges and fees were not obvious which increased the listed price of the reservation.
Was able to put my dates in and find available rooms. Prices were listed next to each room type, which was super helpful!
Thank you for your review, Casey. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Thank you for the ease of the booking. It was fast and efficient
Thank you for taking the time to share your feedback regarding the booking process, Ben. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Very easy and intuitive, just like the last time I used this. Thank you.
Thank you for taking the time to share your feedback regarding the booking process, Darren. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Simple to matriculate yada yada yada yada yada yada yada yada
Thank you for taking the time to review us and provide feedback, Ray. Your insights are incredibly valuable and greatly appreciated.
I had no problems booking a room on my trip south, and then booking another one on my return trip. It remains to be seen if all goes smoothly. But, so far… so good!
Thank you for taking the time to leave us a review, David! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Website was easy to use and reservation details were clear.
Thank you for taking the time to leave a review, Frank. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
First time booking, went smoothly. The Motel was recommended by friends and went well. Very efficient.
Thank you for leaving a review, Bill! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking!
Making the reservation was easy and quick. Kind of surprised to get, besides the e-mail confirmation, a
Separate request that requires a response.
Thanks for your review and feedback, Paul. Reservation Counter is an online travel agency. We are recognized by the biggest names in travel and book reservations at over 200,000 hotels worldwide. Our goal is to provide a booking process that is quick and seamless for our customers. Thanks for booking with us.
Easy, even with someone who is computer/internet stupid. There is nothing else to say
Thank you for taking the time to leave us a review, William. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Easy site to use. Info readily available. Reservation in a minute.
Thank you!
You're welcome! Thanks for your review, Carol. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Very easy very easy very easy very easy very easy very easy very
Thanks for your review, Donald. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
The reservation process was distinct, efficient, and very easy to navigate.
Thank you for taking the time to share your feedback regarding the booking process, Tom. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Easy, fast and connected to a hotel brand I like to use so it went well.
Thank you for taking the time to leave us a review, Carol! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
The website is user friendly and I experienced no problems while booking a hotel reservation.
Thank you for taking the time to leave us a review, Gloria. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Very easy to book on this ReservationCounter site. I had no issues that needed attention.
Thank you for taking the time to leave us a review, Dee. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Very good, i just checked for my desired room they listed me what will be charged and it was EXACTLY that price.
Thank you for your review, Evelyn. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
The only negative is that I wanted to also book Friday the 28th, but you were already booked full for that day. If that date becomes available, I would appreciate a call or email or text. I guess that is a good problem to have...right?
We are in town for my father's funeral in Coquille and we have stayed here before and had a very pleasant experience!
Thank you for choosing to book with us, Gary. We hope you have an amazing and relaxing stay at the hotel.
The service is very good.clean,comfortable,quiet.Tge hotel room comes will breakfast,the employee are very nice and helpful. I would recommend it.
Thanks for your review, Carolyn. We truly appreciate your business and are grateful that you decided to book with us.
Very easy to do the reservation. The system is very clear, maybe could be better add more pictures from the hotel.
Thank you for taking the time to review us and provide feedback, Olga. Your insights are incredibly valuable and greatly appreciated.
From the business
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with bot...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your feedback regarding the booking process, Anne. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!