I've ordered several shirts from represent.com. I love being able to help out with different campaigns. My only complaint is the style of shirts offered. The offer a tank, which should be unisex, but it has a man's cut in the side and arm. As a woman with a larger chest, in order to remain decent I will have to wait a shirt under the tank. Soft of defeats the purpose of a tank.
I've never had any of the issues that others have described and I've been ordering from Represent for years now. Sizes do run small and keep in mind the items you order won't ship until the campaign is over. However, once it's ready it ships fast and the shirts (every style) are high-quality.
I have yet to receive something with the graphics off-centered or otherwise defective (I have 2 sweatshirts, 2 hoodies, both the racerback & unisex tanks and several tees both unisex & women's). It sucks that others have had bad experiences. I love Represent and check into the site regularly to find new campaigns from my fave celebs and organizations and I get so many compliments when I wear these shirts, I refer people to Represent all the time.
I saw a sale on an item that I normally could not afford and decided to buy it and I was happy with the sale and price and length of time it would take to get to me. When I had a question about tracking I got a quick and helpful response and was very happy with my purchase once it arrived. I would recommend this seller!
As a transplanted American, it's sometimes hard to order things online and get them sent to Canada. Represent had a book I wanted and it was delivered to my mailbox in less than a week! I can't even get a birthday card to my mom in Florida that quick!
Thank for the review! :)
Somehow a very old address was selected during PayPal process. Represent wouldnt fix even though I contacted them about a month before it shipped. I wasnt able to fix through UPS so Im just out of luck and will never see the $40 t-shirt I waited almost 2 months for.
Hi Adrienne, thanks for letting us know about this issue through this platform and I'm very sorry that this has happened. Please do email us one more time at orders@represent.com explaining the situation and we'll make sure to issue a compensation for you:)
Hope to hear from you soon!
Stepan
Ordered a shirt In November with a shipping date of December 10th. I still have not received. They had no problem charging my credit card on November 20th. This was a Christmas gift. I will never order from them again.
Hi Roxann, very sorry about the delay, how could we fix this for you? :) Please let me know through PM here or write us a short email to orders@represent.com. We will do our best to make it up to you :)
Although this company has been good with responding to my emails in a timely manner, i can't give this company a good review just soley based on their shipping!
3 months nearly since my order was placed! I have NEVER experienced such a long wait ever! Not for any company! I understand Covid may have delayed things somewhat. But, 3 months! Ridiculous!
I feel sorry for my son who has been so patient waiting for this hoodie! For the price and the wait- i hope its quality! Cause if it isn't- i'll be back to complain about that too!
Don't Order from this company.
Hi Marvel, I am sorry that your shipping took such a long time :( For a few countries, we set 8 weeks delivery since the shipping date as a possibility. It has been 3 months already and that is definitely not ok and I am afraid we have to consider your order lost :( Could you please reach to us again so we can look into it and come up with compensation? Thank you and hope to hear from you soon!
My order ended up being delivered earlier then expected and despite being delivered to England, ended up coming in less than a week of delivery. Shirt material is amazing and the print is fantastic! Highly recommend.
That's awesome Kerris, thanks so much for the review! :)
This is a scam and a misrepresenation. The shirts were linked from Bill Nye's website and ordered in October... no delivery, no update, no info. They have not replied to me and the comments of others support this companies low rating. I'm more concerned that I used a credit card and will now have to follow up on possible scamming. Bill Nye should check into the hacks that are using his good name for a bad service.
Hi Marie, thanks for your comment! Please be assured that we work with one of the leading global payment providers to ensure all payments on our platform are 100% protected. The provider has the highest level of certification, so you can be assured your payment information is safe at all times :) We also don’t store your payment information after you pay for your order.
I’m very sorry to hear you haven't received your item! It might have got lost in transit. We’ll be happy to send you a new one, just let me know the details of your order and we’ll look into it straight away :)
I had issues with shipping of some PewDiePie merch, which was soon resolved by their customer support. They really are always on top of letting me know where my order is VIA frequent emails. When my order arrived, it was good quality packaging and VEry good shirt material.
Thanks for your detailed review, Sidney! I'm sorry about the shipping problems and I'm glad it has been resolved. If you need any assistance with your orders in the future, let us know anytime, we're always here to help! :) -Stepan
Every time Jared Padalecki has a campaign here I always order. However, due to the popularity of it, it takes awhile to receive. Once shipped, it is very fast (usually only 3 to 4 days) and it only costs 4.99 if you live in the U.S. The quality is always great though sizes run small so just order a size up and you'll be fine. Can't wait for Jared's next AKF campaign.
Hi Anna, we love AFK campaigns as well and it is always nice to see a happy customer! Thank you so much for the great review! :) Best, Betty
My daughter and I ordered 1 black signed jersey by Chad Micheal Murray, it was the same jersey he wore in one tree hill. I paid 80.00 for it. I ended up moving I contacted them to change address and was told I couldn't. I have a forwarding address listed at local post office but the package says it shipped DHL. I contacted the landlord where I use to live and they don't have a package in our name. I would like my money back or a jersey. I will be going to better business Bureau. I have corresponded with the company through email and the only response I get is call landlord or post office.
Hello Crystal, sorry to hear your did not receive your product! We are surely able to help in such situations. Please contact us again on orders@represent.com and we will be happy assist!
Team Represent
Comfortable, but maybe not made for women. Feet are a little too big... calf size is a little too small. Not sure if it's just the material or how its sewn but it's an unexpected, awkward fit of a sock...
The 3 different shirts I purchased Represent were all from actors on the Supernatural series 2, Jared Padalecki and Mark Peeligrino were raising awareness for mental illness and suicide prevention-something I live with every day that has turned huge parts of my life into nightmares, ruined my career, bankrupted me and for ed me on disability. Not to mention the meds, hospitalization, and suicidal thoughts. The third was from David Haydn-Jones raising awareness to cure Alzheimer's. 2 were 2-3 sleeve tees and 1 was a short sleeve tee. They all look great, are super soft, awesome quality. I will continue to order from Represent in support of the causes I believe in.
The item was delayed beyond the date stated when the order was placed, but I was sent an email informing me of the delay and then was sent another email a few days later when the item was shipped. The item arrived in good condition. It was great quality and was just as pictured online. I would definitely order from them again!
Hi Nina, Thank you so much for the feedback, we'll do our best to improve this in the future! :) Best, Stepan
I recently purchased a couple shirts from this company and was very happy with the whole experience from the email response time from moment of order all the way through notification of shipment and then receiving the shirts. Everything was timely and straight forward.
Thank you Taryn, amazing to hear this :)
This was my first time ordering from this company and I had an overall good experience! The shipping took a little longer than I expected and tracking it was a little confusing but other than that I had no problems! I would order from here again.
Hi Kat, Thanks for your review & feedback! We're constantly working on making the experience better and better, so this is very valuable for us. Thanks and have a great day! Best, Stepan
The shirts are of good quality, the shipping is on time and the customer service is amazing! The shirts run big (at least imo) so I had to get a new size. They replied quickly and fixed had the new one out and to me faster then I had expected.
I am in love with Represent and their workers. I've ordered twice from them and received my purchases faster than many of the other websites I've used in the past. The customer service people are awesome and helped me cancel an order even though the campaign had already ended and insisted that if there was anything I needed to let them know. I've fallen in love with the company and am so glad that I found them out through my favorite YouTuber Markiplier!
Have bought online several times and the process is easy and smooth. There has been one problem with a shipmeent that was missing an item and custommer support just sent me a new one without questions asked. Would recommend to anyone that has any doubts or isn't used to online shopping
Thank you, Kike, for taking the time to leave a review! Happy to hear that we were able to help in that situation :)
Overview
Represent has a rating of 2.4 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Represent most frequently mention christmas gift, credit card and phone number. Represent ranks 75th among T Shirts sites.
Choose from various celebrity designs and support an important charitable cause! Represent has launched campaigns with dozens of celebrities including Arnold Schwarzenneger, Kobe Bryant, Jared Padalecki, Ronda Rousey, Leonardo DiCaprio, Maisie Williams and many others. Proceeds raised have helped charities including Planned Parenthood, Save the Children, Autism Speaks and also those that focus on awareness of ocean conservation, national diasters and tragedies, and fighting against depression, self harm and suicide.
You can also use Represent as a crowd-selling platform that enables anyone (including you!) to create and sell custom merchandise with no upfront costs.
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- Hollywood, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stacey, We're very happy to hear that you had a good experience with Represent! Thank you for your review and have a great day :) Best, Stepan