Besides the sleeves being a little long the clothing appears to be very well made and has held up in the washer and dryer, they were also very easy to deal with. They kept me updated throughout the march campaign until it was sent to me and they made sure to follow up as well.
Got a t-shirt that Represent produced for a campaign of the Leonardo DiCaprio foundation.
It was a good fit and of nice quality - I'm very happy with the product.
The only thing though, is that I wished they would have informed me that there would be a customs fee included in my order, as I live in England. (The customs fee was a little bit of an unpleasant surprise, when I got the package and I still had this outstanding, unexpected fee to pay)
Hi Scarlett, we are happy to hear you liked your new T-shirt! Please email us the details of the customs charge to orders@represent.com and we will be happy to cover your handling fee. We cannot be responsible for any import charges as per our terms and conditions but we do this as a special courtesy to our customers. :) Thank you!
The sizing is great, the quality is fantastic, the order process was easy, the delivery time estimated was correct... just wish the campaign was available for longer so i could have contacted more family members to get their orders too
I ordered a Markiplier official notebook on 29 August. Today is 13 October and all I have got are 2 delayed notices (19,23 Sept), a survey notice on 3 Oct and a discount code on 11 Oct. Guess what I have yet to receive? A shipping notification for the notebook I ordered my daughter.
Never again will I order from here and I recommend other not to order either.
Hi Nicolas, thank you for your review! I am so sorry that you had a bad experience. Could you please contact us at orders@represent.com or via private message with your order ID? I will be happy to look into the issue and take further steps! Thank you. Best, Stepan
Id totally recommend it to a friend because it was the best thing that I've bought. I liked the feeling of it and the shipping was a little long but it was expected. It arrived earlier than it had said.
Hi Luz, Thank you! Glad to hear that it made you happy :) All the best, Stepan
Ordered jumper for my daughter yes just a jumper, having paid out a lot for this jumper now we are having to pay £13.52 before we can collect it, and that's pounds a rip off company wouldn't recommend u too my car, disgraceful outrageous.
Hi Darren, Thanks for taking the time to review us here and I'm sorry to hear that you were charged a customs tax! I am afraid we cannot take responsibility for any import VAT, which your government charges you based on your country's legislation. If you are receiving any package from overseas, please be aware that it may incur customs charges. This usually also consists of a £8 handling fee, which is charged by Royal Mail and as a courtesy to our customers, we are happy to offer reimbursement for this. Please just reach out to us at orders@represent.com with your order details and we'll process the refund straight away :) Hope to hear from you soon! Best, Stepan
First, I must say that I love Bob Morely, and the fact that I was able to get a sweatshirt designed by him and it went to a great cause? And it had the best line from my favorite show on the shirt? Amazing! I love it so much!
This is the best site to make something that everyone would want while still donating to causes that will help change people's lives for the better.
I ordered multiple supernatural shirts and they misprinted one so they are sending me a new free one but they take forever to get here! And the tracking updates are no help at all. Overall the shirts were worth it tho.
Hey Kaitlin, Thanks for rating us here at SiteJabber and for your feedback! We're taking it to heart :) Best, Stepan
I ordered a T-shirt the first time. Good, quality product. I am now waiting for a hoodie to arrive. Shipping came in on time as promised. My daughter absolutely loves Markplier and we both donate to charities. A win-win!
Purchased a sweatshirt as a gift for Christmas, in PLENTY of time (4 weeks) to insure delivery. Not only did the product not arrive in time, but contacting their (ahem) Customer Service was a complete waste of time; they weren't able to help with any questions or possible changes to my order - despite what their website claimed. I will never do business with this shady outfit again!
Hi Kevin, totally understand how disappointing it is to not receive an item you ordered as a present enough time in advance. Also, sorry to hear that you weren’t happy with the communication from our side. Please allow us to look into it again for you and I’m sure we can agree on some compensation. I’ve just sent you a PM, please reply with your order details, so that I can look your order up :) Thanks!
They shipped my order within the expected timeline. When they realized they made an error with printing they printed a new order and shipped a second one at no cost. And the detail was so small I don't think I would even have noticed! Well done!
Hi Kim, Thanks a lot for your feedback! Happy to hear that we could be of some help :)
I live in Canada and the brokerage and customs fees have occasionally doubled the cost of the items. I would like Represent to find a better way to send out the packages so the consumers that are out of country aren't gouged by these added costs.
This company doesn't know how to print shirts. They get shirts through other business and don't know the basics about sizing information. If you're looking to get bulk orders DON'T come here. So unprofessional and non responsive. After placing my order with all information they finally sent shirts (after the needed deadline) in THE WRONG SIZE AND DESIGN. I will never use represent.com again and neither should you.
I received the wrong order and i emailed Represent to find out what is going on, i have not heard anything back and i still have not received my order.
We are sorry to hear that, Simon! Could you please send an email again to orders@represent.com and ask for Sandra? I will be happy to look into this! Thank you!
Website is awesome. Mobile website is awesome. Sizing chart is awesome. Partial delivery with tracking of each delivery is awesome. Fast delivery and straight to my mailbox is awesome. Size is awesome. Fabric and fit is my new favorite. Just an extremely pleasant and hassle-free experience from the beginning to the end!
Thanks for your awesome review, Lars! We're extremely happy to read this... :) Have a great day, Stepan
I've ordered from you guys a few times now and you've never disappointed me. My last order ended up being delayed, but it wasn't because of you guys. There was just so many items sold that you couldn't keep up. Which is perfectly fine! We're only human! Feeling bad about it, 6you guys even sent a discount code to anyone who's item got delayed. You guys are great.
Ordered a T-shirt for my daughter and encountered a minor issue with shipping to the UK. I contacted the Customer Experience Team and they resolved the issue within minutes in a professional but friendly manner. Daughter loves the purchase and Im very impressed with the customer service.
Hey Steve, Thanks for taking the time to review us here, we appreciate it a lot! Also, it's very nice to hear that you were happy with our service :) Best, Stepan
I didn't have any issues with checkout, it was super smooth and intuitive. I appreciated the ability to edit my order after the fact, since I needed to change my shipping address. I would have liked to be able to add to my order after checkout as well, instead of having to make multiple orders. In my case, my mom decided she also wanted to support the same campaign by buying a tshirt, and I had to go in and make a second order for that. I'm not sure if what I'm asking is even possible, but maybe with a reconfirmation of the card number it would be? Anyways, its a great site with a great goal.
Supernatural is by far the best show I love it!. My day is not complete until I have watched it. Supernatural has honestly saved my life several times over. I just wanted to say a very special than you to SPN Family... I would not be here today if wasn't for the show and the wonderful extraordinary actor's and actresses. All my love and thanks Jenny Waye...
I thought shirt was a bit thin but overall package was plastic bag, shirt came folded inside and wasn't damaged thankfully. Quality of shirt was great though. Bag was easy to rip open due to the precut dotted lines, so no scissors needed! YAY!
Thanks so much Nicole, thanks for your detailed review! We're appreciate this feedback very much <3 Best, Stepan
Overview
Represent has a rating of 2.4 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Represent most frequently mention christmas gift, credit card and phone number. Represent ranks 75th among T Shirts sites.
Choose from various celebrity designs and support an important charitable cause! Represent has launched campaigns with dozens of celebrities including Arnold Schwarzenneger, Kobe Bryant, Jared Padalecki, Ronda Rousey, Leonardo DiCaprio, Maisie Williams and many others. Proceeds raised have helped charities including Planned Parenthood, Save the Children, Autism Speaks and also those that focus on awareness of ocean conservation, national diasters and tragedies, and fighting against depression, self harm and suicide.
You can also use Represent as a crowd-selling platform that enables anyone (including you!) to create and sell custom merchandise with no upfront costs.
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- Hollywood, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ashley, Thanks a lot for your detailed review!