Ordered a tshirt i needed expedited and got it ahead of the day promised; cool wrap, quality tee; EXCELLENT service from a real human.
THESE PEOPLE WILL RIP YOU OFF! DON'T BE FOOLED BY PHOTOSHOP! SAVE YOUR MONEY AND TIME! TRY ETSY! AMAZON! EBAY! ANYONE BUT THESE SCHEISTERS!
Made me think the 3XL would fit well. Apparently you use a weird shirt and the sizing is wayyyyyy off and the 3XL fits more like XL.
It is great to find Kpop Merchandise in sizes that fit American 2X and 3x sizes.
Love it and I am eternally grateful.
Fantastic shirt quality. Logo is clear and nicely affixed for a clean finish and appealing look.
I love Redbubble and all they offer. Only thing I would recommend is more color options.
Great product, horrible shipping times. Took me a month and a half to receive 1 item.
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I tried to order 3 items (that I thought I couldn't live without) from Redbubble before the holidays.
The Redbubble site was offering a 25% off coupon which I needed to use in order to offset the ASTRONOMICALLY HIGH cost of shipping charged by Redbubble.
Because i was trying to get my order placed before my Redbubble coupon expired, I hurried to the check out page.
But low and behold - the system wouldn't allow me to use Redbubble's coupon.
I soon discovered that Redbubble DOES NOT have a Customer Service phone number (unlike most reputable companies)... THAT should have been my 1st CLUE in deciding whether or not to use Redbubble.
So my only option was to message them via the Redbubble Chat Line. I did so for 3 days without making any headway. My interaction with Redbubble was unbelievably frustrating and the response time from agents was excessively LONG. Redbubble's Customer Service agents seemingly lack adequate communication skills when conversing with English speaking customers (I couldn't hear them speak but surmised as much while reading their responses with misspelled words and grammatically incorrect sentences).
Nevertheless my question - "why is Redbubble's check out process NOT working?" was never addressed by one single agent. That plus the fact that not even one of them agent seemed gave a R's A ed to mean
"OOPS-so sorry-and BTW the coupon you were trying to use expired 2 days ago-and hey thanks for contacting Redbubble".
Bottom line... if you choose to do business with Redbubble, I'll say to you - GOOD LUCK (with that)!
Fortunately I was able to get those exact 3 items custom made by a reputable and very popular company (Zazzle) - that apparently everyone knew about except me!
The gentleman who worked with me on the phone was especially courteous, knowledgeable I ended up custom ordering the same 3 items i wanted from Redbubble at a cheaper price and free shipping.
Beverly Bona
Ordering was simple & straightforward. Shipping was easy to track and on time. Thank you.
Really appreciate not only giving me a bigger size but letting me keep original shirt
My family loves the variety and quality at red bubble the shipping is fast too
I love Redbubble because I can find all sorts of different tv and movie shirts.
Not only did I receive my order in a timely fashion, my purchase was perfect!
Got my stuff for a good price, was good quality and came in on time.
Faulty goods and still no refund after 3 weeks. The 'contact us' method (no choice of contact) is UNFIT FOR PURPOSE
Shirts fit perfectly, fabric is comfortable and soft, designs look great AND I get a lot of compliments and questions about where I got them.
We exactly want we wanted! It was a little expensive, but not too bad.
The only complaint I have is that the V-necks don't come in more colors
Very good! No problems, good follow up and correspondence during the process. Thank You.
The merchandise is always amazing and they have the best customer service I've found
Overview
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
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- Melbourne, Victoria, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mark,
Thanks so much for your review.
We're so sorry about the trouble with your refunds. We have someone looking into this with our Finance team and we'll get back in touch as soon as we have more information for you.
Thank you again for your patience while we work this out.