website thubmnail of Redbubble

RedbubbleReviews 2,130

2.3
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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
275
value
268
shipping
273
returns
152
quality
247
This company does not typically respond to reviews
New Jersey
2 reviews
2 helpful votes
Follow Howard G.
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As usual the T-shirt arrived in a timely fashion and looks great. I especially appreciate the quality of the shirts you use.

Date of experience: October 30, 2014
New Jersey
1 review
3 helpful votes
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I have tried to have someone contact me 4 times regarding my order and have not been contacted yet

Date of experience: October 30, 2014
California
1 review
0 helpful votes
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My party was 2 days away when my shirt arrived with a stain on it. I didn't have time to make a return.

Date of experience: October 30, 2014
Georgia
1 review
0 helpful votes
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The transaction was completed as it should have been, no hiccups, and shipping was faster than expected.

Date of experience: October 30, 2014
Washington
1 review
0 helpful votes
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Great shirts, awesome exchange policy, prices are a bit high but the excellent service and quality of support make up for that. Not to mention the fact the shirts are actually made in the U.S. and not in some sweat shop somewhere is a big bonus in my opinion.

Date of experience: October 30, 2014
California
1 review
0 helpful votes
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Haven't had any problems with orders, got them in a timely matter..

Date of experience: October 30, 2014
New York
1 review
0 helpful votes
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Always a pleasure!
November 2, 2014

Always a pleasure! Excellent products and Service!

Date of experience: October 30, 2014
California
1 review
0 helpful votes
Follow C M.
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Redbubble ships quickly and the shirts they ship are quality! I love it. :)

Date of experience: October 30, 2014
Utah
1 review
0 helpful votes
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Quick
November 2, 2014

Quick. Reliable and Affordable. Wouldn't hesitate to work through their service again! Highly impressed with the quality of service and product

Date of experience: October 30, 2014
Utah
1 review
0 helpful votes
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I love the quality and variety I can find on RedBubble. It's a nerds dream and a designers haven. Just a really great site with fantastic items.

Date of experience: October 30, 2014
Utah
1 review
0 helpful votes
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There was a big mess with a triple charge, but the order came quickly and was to my satisfaction

Date of experience: October 30, 2014
Utah
1 review
0 helpful votes
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The post office lost part of my package. Customer service says they will send a replacement.

The shirts I did receive are nice and I was unable to find anything like them anywhere else.

Date of experience: October 29, 2014
GB
1 review
4 helpful votes
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TERRIBLE
October 30, 2014

TERRIBLE. AND EVEN WORSE CUSTOMER SERVICE

AWFUL

Ive used red bubble for years, since 2008, both as a customer and seller, they have always in this time used high quality american apparel branded clothing for all their clothing. And as a result the colour the quality and where it came from were all to the highest standards.

They didnt use sweatshop labour or poor quality garments, the printing has never been amazing, often misprinted or colours waaaay off, but this was overlooked due to them being one the few companies that used very high quality clothing.

HOWEVER...

I recently ordered from them, as i have done many times before, and when the t shirt arrived it was not american apparel and worse still it was made in bangladesh!
For a company that 'prides' itself on not using low quality or sweatshop labour, this i find both dishonest and disgusting!

As a result, their sizing guides on the website which are clearly american apparel sizing, are completely incorrect, i am a large, always have been always will be, every shirt i won is a large and the american apparel large fits perfect... this does not fit!
It is tiny, very tight and with stupidly short sleeves. Not mentioning how badly made it is! And how the red print it was supposed to have is totally brown!

My advice is completely avoid using them, they use poor quality clothing and dont print anything other than block black or white correctly.

Extremely disappointed and even more so in the fact that they despite claiming will reply in a maximum of 48 hours have not done so after 4 days!

Really poor!

Date of experience: October 27, 2014
Virginia
1 review
1 helpful vote
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I ordered my phone case 2 months ago. There isn't even a shipping date posted anymore. I would LOVE to have my money back, but I don't expect RedBubble to do anything remotely competent. So I'm out 35 bucks. I'm just glad I didn't order more.

Date of experience: October 22, 2014
Australia
1 review
0 helpful votes
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Well I've found a new favourite! I spent a long time perusing all the different options. Finally settled on a tshirt and ordered. Once manufacturing was completed it only took seven days until I had my parcel. Tshirt was everything I wanted, fit perfectly and was of high quality. I would absolutely order from Redbubble again without a doubt. Cheers!

Date of experience: October 20, 2014
New York
1 review
4 helpful votes
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I ordered a shirt but the address i put in didnt match the card so it told me to change the address but went ahead and charged me for the shirt anyway. The item didnt leave my cart so i dont have anything to show for the 30 bucks redbubble took out of my visa gift card. And the worst thing is ive sent 4 emails and no response. This site deserves a 1 out of 100 stars.

Date of experience: October 19, 2014
Netherlands
1 review
1 helpful vote
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So I ordered a hoodie + t-shirt for 75€ (including shipping fee), waited for 26 days (13 sept - 9 oct). When the mailman delivered my stuff I had to pay 18€ extra. So that is 26€ in shipping fee and other nonsense, more than what my shirt costs. Site is smooth but the orders are slow and costs a $#*! ton

Date of experience: October 9, 2014
GB
1 review
3 helpful votes
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Been worried about ordering anything from Redbubble after all the horror stories but went ahead and ordered a hoodie from there anyway. Ordered it Monday morning and was here by Saturday the same week! Really surprising since it comes from the US and i live in the UK. The quality is amazing and the hoodie is so warm and fleecy on the inside!
The print has a few white lines around the edge but that is due to the design and the artist not cropping it very well so be careful when choosing a print and if it does have the white edges maybe choose a lighter colour shirt to hide it. Other than that the design came out really nice and bright. The sizing is pretty much spot on but if you want your hoodie a bit more baggy i would choose a size up. Kinda wish i did that: P
I would defo use this shop again!

Date of experience: October 6, 2014
Australia
1 review
1 helpful vote
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As a first time orderer, I was feeling more than disappointed in RedBubble a few days ago, as my order (which had been shipped as three separate postal items.) was still incomplete. I had sent a number of emails to the RedBubble Support Team, which appeared to fall on deaf ears. I then found this site and was ready to join in the 'baying for blood' (and quite rightly so, I thought), when I finally received an email explaining the delay in replying, and the fact that the other two postal items had been sent locally whilst the third was shipped from the USA.
I'm happy with the quality and (where applicable) the sizing of the items I have purchased, and the only (now) negative comment I have, is that perhaps RedBubble should concentrate more on providing better customer service to stop customers jumping to conclusions like I did.

Date of experience: September 30, 2014
GB
1 review
1 helpful vote
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I ordered two tshirts from redbubble on a Friday and two more the following Sunday, having read online horror stories I immedietly regretted it, I received an email the following Tuesday telling me the shirts I ordered on Sunday had been shipped, but a week later the Fridays order was "still in manufacturing" so I enquired as to why it
Had not been shipped as well seeing as it was the earlier order but got no reply, waited days on edge worrying they would not be here for the occasion I had ordered them for (gifts) and was pleasantly surprised to receive them six days later on the following Monday, all
Four shirts even though two were still marked as manufacturing, bad customer service
But do not worry about not receiving your item, I was
Very impressed to receive it so early as they are situated in the US and I in the UK, will definitely be ordering again, great quality! Amber

Date of experience: September 29, 2014

About the Business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006