Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
I purchased two Buffy themed hoodies from redbubble. Even though I followed the very specific directions on how to wash them both of my hoodies had the design wash out of them almost completely after one single wash. I expect a far superior product for $50 per hoodie. I now have two hoodies that are basically unwearable because they both have half-washed-out designs on them and they look like crap and I spent almost $120 on them. This site is a complete waste of money, you'll get a better product if you go to Walmart or the Goodwill than you will here. Don't waste your time.
I can't say this is the quality of all t-shirts. But after having the same problem with two orders (100% of all my orders), I conclude that the printing quality of RebBubble is one of the worst on the internet, among sites that deal with the same service.
The design is usually grainy and unfocused.
On my first order I talked with the artist directly (since I thought an artist would like to know the quality his art is printed in). He confirmed to me that he sends the design in a high resolution format, so the fault is with RedBubble and not him.
It's kind of disrespectful to artists and buyers to have a product quality lower than a local t-shirt printing shop which have very basic equipment.
I do have to point out they have an excellent customer support team. They contacted me and asked me to send photos of the t-shirts. I did. To which they said they'll send me another t-shirt since the quality looks not as good as what they usually ship.
BUT! When the new shirt arrived, the quality was the same as the two shirts I already have. Which is bad.
So again... they are not bad people. But they do have low res t-shirts.
I recieved my order in the mail today... I am beyond excited about it! It was way better than what their picture showed. They are definitely a modest company. Prices wwre great, products are great, shipping was fast, and I am overall extremely pleased with every single bitnofnmy shopping experience. Also, the humor they have in their site and confirmation emails is refreshing. Made me laugh and made it feel like a more personal fun place to be. Way better than some cold computer generated dull informed email.
I'm highly confused about all of the poor reviews. Like, I've ordered from them MANY times, and never had an issues. All my shirts are fine, I've ordered, one t-shirt, a tanktop, 3/4 sleeve shirt, long sleeve shirt and two sweatshirts from them. I also ordered a poster, 7 stickers, pillow case. Everything look perfect even after of having for over a year. I also had a coupon for 20% on one of my orders and i couldn't find out where the code went and accidentally purchased the shirt. I emailed them telling them what happened, i got 20% of my order refunded into my account..
I ordered 2 t-shirts and a hoodie.
The 2 shirts were a little snug so i contacted customer servise and received a swift response.
The delivery was fast bearing in mind i am in the UK and it has been shipped oversea.
The will definately be taking more of my custom in future
I was amazed at the selection, and the actual shirt quality feels like silk. The only reason i rate it a 4 instead of a 5 is because of the fact that if you do not cold dry rinse wash it, the fabric... Melts, in a sense. But, its nothing that a good lintbrush cant fix, and it went back to its original state. A great website, too, better than Etsy because the selection is much much larger. Thanks, redbubble!
I ordered 7 hoodies, 4 black 3 white, 3 with zipper 4 without, 1 back print and rest on front, I made order from Sweden.
Overall I'm happy with my purchase.
Price is on the higher end of not too bad.
Shipping was made as painless as possible when buying from US.
The quality on the hoodies need their own section:
The markings are of acceptable quality, it will probably have washed away most of it in a year. But the selection available was amazing.
The zipper is good quality so it's not going to break instantly.
I ordered XXL just to be sure it fit and I noticed that these 2X are little bit above normal size. If you are like me almost 1X, then try 1X instead.
The hoodies themselves are a bit lower on the quality, it's worth the price but I would say that the hoodie itself is 1/10th if total price.
It was also much thinner then normal so it won't keep you warm like the average one. To me that's a good thing since I think normal ones are TOO warm, this was a pleasant surprise for me.
Overall I would probably order something more unless a higher quality or cheaper price store comes around within a year or two. 6/10
This is now the second issue I've had with redbubble at this point. I ordered 1 damn cell phone case for $20.75, and they've charged me 3 times for it. Their customer service is non-responsive at all. They don't even have a chat feature for a quick resolution. I will be bombing this company on all social media and every review site I use. DO NOT USE THIS COMPANY, THEY LOOK GOOD ON THE OUTSIDE BUT ARE AWFUL.
I ordered the Minecraft duvet covers and pillows for my son and was very pleased when we received them. Thank you so much Redbubble - I will definitely be shopping with them again in the future!
I've ordered 2 t-$#*!rs (#******* / #*******) with AngularJs and C# prints on (cream and purple colour). So shocked to see the poor quality of both t-shirts and the faded prints on both. It was just a waste and I have never seen such poor quality material and such faded prints... I have printed shirts before from different places... but this is so far the worst of all...
I ordered some stickers to liven up my toolbox and you'll never guess what happened... my order never showed up, seriously. They don't know how they even send each order and although I got my money back it was such a painful experience. Still haven't put a single sticker on my poor blank toolbox.
I've ordered stickers for my laptop from this site three times now and I love all the different designs and the stickers are great quality. The prices are okay, but if you order more than 6 stickers they're all half off. I haven't bought any clothing items so I can't speak to those. The time it takes the packages to arrive is a little annoying and its frustrating that they use so many different shipping companies so sometimes you don't even get a tracking number. Overall I've had good experiences with this site though.
I love Redbubble! I love it! You can't things like they sell anywhere else! And if you find a picture / artwork you like, you can get it on pretty much anything: any color or type of shirt, mugs, bags, stickers, pillows, etc.
The price is a little steep, but not outrageous. And also fast shipping!
The only little thing they could do to improve is to add tracking information.
Got a laptop skin from them. The quality of the material was fine, but the skin was only roughly sized for the laptop. Had to cut it to fit, and of course with a curved edge on the laptop that was not perfect. Not sure what I paid $30 for. My advice in this case: if you find a design you want, try to get a large image of it, and paste that into one of the design-your-own sites. Most places will actually cut the decal to fit the laptop..
I just made my second purchase from redbubble. The first item I purchased was a tank top with a x-files design. The design is perfect and the shirt is a very strong and thick material. There is literately no flaws. The second purchase I'm still waiting on the shirts but I got my x-files mug today and I'm extremely excited. I love it and can't wait to use it. Also they did a great job packaging the mug as well. This is an amazing company and I will definitely purchase again.
... but after I posted my dissatisfaction with the hoodies and tees that I purchased I called customers service and the complete amount was credited to my account AND I was allowed to keep the product... a 166.00$ total. No questions asked. This fact allows me to deal with the company again knowing what to expect.
I ordered a v-neck shirt (Didn't expect the V to be so big), and a sweater which has been a great sweater So far
I just got my order of t-shirts. For the price, the cloth is very, very thin. It's almost a see-through. Feels like one of those advertisement t-shirts you get for free and are only good for walking around in the house. It feels cheap, I've ordered similar priced t-shirts online with much better cotton weight. The printing looks decent and the designs please me, but I will not be a returning customer with such a low quality cloth, especially considering the price and the market out there.
THIS IS THE BIGGEST RIP OFF PLACE I HAVE EVER DEALT WITH. I ORDERED AN UNISEX TSHIRT FOR 28.11 PLUS SHIPPING, WHEN I GOT MY CONFORMATION THEY CHARGED ME 92.00 FOR ONE SHIRT... I TRIED 3 TIMES TO CANCEL THE ORDER. TODAY THEY TOOK IT OUT OF MY ACCOUNT AND SENT ME AN EMAIL SAYING IT WAS SHIPPED. LIA SENT ME AN EMAIL TO SEE IF SHE COULD HELP. I NEVER HEARD FROM HER AGAIN. BUT THEY SURE AS HECT TOOK MY MONEY. I WILL NEVER SEE THAT AGAIN. I WAS SO STUPID TO TRUST A COMPANY THAT I HAVE NEVER DEALT WITH BEFORE. NEVER AGAIN...
Ordered a shirt, took 3 weeks for the shirt to arrive. Contacted redbubble and they sent the shirt via UPS smartpost which anyone who has used "SMARTPOST" knows that it is the slowest way to send parcels in the USA. For one baby t-shirt it would have been faster and cheaper to send by regular USPS. When the shirt finally arrived it was the wrong size. Contacted the site through their online email client for exchange and have not heard back AT ALL. This is the second shirt from redbubble and the quality of the prints is marginal to borderline carp. I will not be doing business with them again.
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.