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RedbubbleReviews 2,130

2.3
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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
275
value
268
shipping
273
returns
152
quality
247
This company does not typically respond to reviews
Virginia
1 review
0 helpful votes
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LOVE MY SHIRT!
August 22, 2015

I gave them money, they sent an awesome product.
The perfection of healthy commerce.

Date of experience: August 19, 2015
North Carolina
2 reviews
5 helpful votes
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I ordered a sticker. A stupid sticker. It can be put in an envelop. They claim it was returned with a notice saying couldn't be delivered to address which is ironic considering I've had couches delivered to the same address.

After 4 attempts of trying to get my money back and have A STICKER delivered, they have failed yet again. That's a stupid order on my part but it's impressive that despite how stupid my order was, they've managed to surpass my stupidity with leaps and bounds.

Train wreck of a company. I give 0 stars. That just wasn't an option.

Date of experience: August 18, 2015
Australia
1 review
0 helpful votes
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Ordered a hoodie and was pleased with the quality. I don't usually order clothing online because I am skeptical about the quality. This was made well, washed well, wears nicely - sizing is accurate. Will definitely get some T's too.

Ordered a mug which arrived damaged. Got in contact with customer service. Very quick response, helpful and friendly. Replaced it free of charge and shipped out. Arrived in perfect condition. I have absolutely no hesitation to keep purchasing. It's nice to know there are decent online businesses, and this is one of them.

Date of experience: August 17, 2015
Virginia
1 review
7 helpful votes
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First the good: I received my shirts about a week after ordering them. The images printed on them look nice. One of them is a little less vibrant than I would like, but the other one looks awesome. And I like that they're printed directly on the shirt.

Now the bad: The shirts they use are just awful. They're thin and stretchy. These are the kind of shirts you get in a 3 for $6 bag. I like lightweight shirts, but that's not what these are. They're just cheap. Wearing the white one I got, I look like I'm headed to a construction job. What's worse, the cut on them is very uncomfortable. It's like the arms are set too far back, so they pull on my shoulders and armpits.

I will not be ordering from Redbubble again.

Date of experience: August 13, 2015
Canada
1 review
6 helpful votes
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Unreliable amateurs who should spend less on fake online reviews and more on actual customer service. Placed an order, never received it, waited a month before contacting them. Another month went by, they never provided a tracking number, despite numerous requests, or even made the slightest attempt to locate the package. Their big idea was for me to call post offices across the city. I live in a 4+ million people area, it could be in any post office. They never tried to explain or resolve this fiasco. To this day, I still have no clue whether the package ever left their office.

Date of experience: August 8, 2015
GB
1 review
0 helpful votes
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Great
August 10, 2015

Orderd a poster and t shirt both of which arrive within there given time frame by the company... absolutely love them and will definetly be buying more things from them again

Date of experience: August 7, 2015
Ireland
1 review
0 helpful votes
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Love it
August 9, 2015

Redbubble are so easy to deal with and shipping is always on time or even quicker. Definitely would recommend 100% :)

Date of experience: August 6, 2015
GB
2 reviews
1 helpful vote
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I ordered stickers from RB and after 2 weeks, i was still waiting. I was about to contact RB today, but to my surprise i got them through the mail this morning. I am so happy with how they turned out and all the way to Scotland from where they are manufactured. Absolutely in love. I was getting impatient but i completely understand now that i see the amazing quality of the products. Definitely buying from there again.

Date of experience: August 5, 2015
Texas
1 review
1 helpful vote
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I ordered a custom shirt and there was a small issue with the sizing. The customer service person responded quickly and went above and beyond with their reply and follow up. And they're funny too! Will use them again!

Date of experience: August 4, 2015
New York
3 reviews
5 helpful votes
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Ordered a custom "Beaker" (the muppet) t-shirt and it arrived quickly. It was well made and I'm very happy with it. Only complaint is that I would have like to have had a tracking number.

Date of experience: August 3, 2015
Pennsylvania
1 review
3 helpful votes
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Ordered some decals and paid for expedited shipping. Didn't receive. Contacted CS and got an immediate reply with canned answer that was already on the FAQs. When I replied immediately that I did all the base stuff, didn't hear back from them for 3 days. I eventually got resolution some resolution after a nasty onsite review. I wouldn't consider buying from this site again. Poorly managed site.

Date of experience: August 1, 2015
Illinois
1 review
0 helpful votes
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Redbubble was extremely polite and very prompt about taking care of my issue. I have never had such great customer service. I thought that the whole email process of contacting customer service would have been completely automated & that my issue would not have been resolved, but i could absolutely tell that they were not a fake person. I completely understand why you guys use the email technique. It would be such a pain in the $#*! to have calls all day long with the same issues. I support the whole email technique for customer service. I may have not received my email as quickly as I would have like, but i have no complaints because at the end of the day my problem was resolved! THANKS REDBUBBLE! I will definitely be shopping here a lot more, & also recommending Redbubble to family & friends :) Good job guys!

Date of experience: July 31, 2015
California
1 review
0 helpful votes
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I ordered a printed hoody and though I felt the prices were a little on the high side I really liked the choices available and managed to get a design I have not been able to get hold of anywhere.

The quality of the hoody is pretty good and the printing looks great. My only comment on quality is that the cord used in the hood does not have a proper ending to it (like shoelaces usually do) and is just knotted but it's such a minor thing. I often tend to take the cords out anyway but if I really wanted to I could put a different one and I wouldn't say it overly detracts from the overall look or quality of the garment.

The customer service was brilliant when I needed to contact them about a sizing issue, responding promptly in a nice personalised and quirky way. Delivery in the UK was also pretty prompt.

I well definitely be using this company again!

Date of experience: July 26, 2015
Canada
1 review
18 helpful votes
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SCAM
July 27, 2015

Placed an order with my visa debit and it said the transaction was declined. I decided to just give up on trying to order as it was pricey anyways. Two days later I look at my bank statement and see TWO purchases for $40.83. When I tried to contact redbubble they told me that it was just the bank holding my money and I should have it back by the next billing cycle. After speaking with my bank, I was informed that in no way does my bank hold any online transactions and that the money was in fact gone. I tried to contact red bubble several times after and did not hear ANYTHING. I still have not received my money back.

Date of experience: July 24, 2015
GB
1 review
10 helpful votes
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I ordered four t-shirts from Red Bubble last year - they were great and still are great - American Apparel T-shirts with good quality priting.

I ordered three t shirts this year - firstly they are really cheap quality t-shirts. Secondly the sizing is completely off - I ordered XXXL being a big guy - One of the shirts was just about presentable after a pull-out - the second one fitted like a wetsuit and the third like was like a sports bra.

LIKE I SAID THE FOUR XXXL SHIRTS I ORDERED LAST YEAR ALL STILL FIT PERFECTLY!

For t-shirts congest £20 each this is disgusting.

Date of experience: July 20, 2015
GB
7 reviews
2 helpful votes
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Pretty cool
July 18, 2015

Pretty good service, I liked it
Support is good and reliable, everything went fine!

Date of experience: July 15, 2015
Austria
1 review
14 helpful votes
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I've ordered several t-shirts from RedBubble over the last few years (previous one in January 2015) and I've always been perfectly happy, at least until this time.

I seem to have missed them switching from American Apparel to Stanley & Stella (made in Bangladesh, I seriously hope at least "sweat shop free" still applies).

I seem to have missed them selling thin, fragile feeling, not exactly tear-resistant merchandise instead of durable t-shirts.

I seem to have missed them selling Stanley & Stella 3XLs that are about the size of American Apparel XLs which means I can't wear my favorite designs even if I was to overlook the quality issues.

I'm seriously going to miss shopping there, it's yet another example how cost cutting always hurts the end customer.

Date of experience: July 12, 2015
Michigan
1 review
2 helpful votes
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AMAZING
July 15, 2015

I just recently purchased 6 stickers from red bubble and they were awesome! The graphics were so clear and I was so satisfied and I will definitely order from them again no doubt about it!

Date of experience: July 11, 2015
Georgia
2 reviews
13 helpful votes
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No show
July 13, 2015

Purchased stickers 11 days ago and they never showed up.

Date of experience: July 10, 2015
New York
1 review
2 helpful votes
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I was unhappy with the product that I received, but they resolved the issue quickly and to my satisfaction. Couldn't ask for more. Would be happy to do business with them again.

Date of experience: July 9, 2015

About the Business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006