Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
I have to thank the customer service from redbubble. I purchased 3 shirts, 2 are fine but i had an issue with other one. The customer service helped me really fast and kind. I guess this was not the last time i purchased tshirts from them :)
Ordered two t-shirts with Roger Fedrer and Messi prints on it. Received those today. Sad to see poor cloth quality and cheap prints on it. Ordered to gift my friends but returning it as they are not good to give as gift.
Ordered my tshirt Thursday and received a call from credit card company Friday about an unusual amount charged by RedBubble that was UNAUTHORIZED! Pissed and pray I get my order accurate and on-time! DEFINITELY be my last order with them!
Never got my order, went to there site and sent an email to let them know of the situation. A Ashley sent an email an stating that she would replace my order. But a week later and nothing.
Iv'e been purchasing from them for over a year, some shirts have felt like a different fabric at times but the prints are nice and clear and they smell nice too, you always get a free sticker too.
Edit: i recently got a duvet and the print was a bit pixelated, i was not happy with this since i paid $150 for my duvet. I expected better quality since i am paying top dollar.
Edit: okay I went ahead and purchased a lightweight hoodie and i was kind of disappointed, the print felt rough and it was slightly transparent, however. To be fair, the hoodie was black and the design was neon colours, putting such a bright print on a black hoodie sometimes can not turn out so great, so i decided to keep it instead of returning it, i expected better though.
I had to send a shirt back because of this problem but it was a really bad print, the customer service was great though, i had to send them a photo for proof but they sent me a much better shirt and let me keep the old one which was really nice.
I have purchased around 20 pieces from red bubble and i have only had a problem with 2, all others were fine which is why I will continue to shop there.
Edit: okay years later i got a post card of a persons face and they sent it to me with the entire thing blackened out... why even send me this? Ridiculous. I have had good clothing from them but the post cards are trash.
I've loved RedBubble and their products however when I was overcharged $50+ on my most recent order and their customer service lady, Tamarra, pretty much told me I was $#*! out of luck and wouldn't be relieving MY money for a CALENDER month.
I was happy to find this website and purchase a unique piece of work from a talented artist. I was very impressed by the Redbubble team and would highly recommend this site to all of my friends, hands down.
Have order before and have always been very happy with the products.
I don't know where all these glowing reviews are coming from. I am getting the run-around from this company. It has been two weeks and still no stickers. I feel like I've been blown off and I'm irritated that I overpaid for a couple of stickers.
It was a very dank shirt, 10/10. Makes me feel young again
My purchase arrived promptly and I loved my t-shirts. Been a customer for about 7 yrs. Definitely will continue to stay with Redbubble. Great selection!
The ease of ordering online and the quick delivery of my items made the buying process very pleasant.
The t-shirts were bought for very particular teenagers. They were very impressed by the quality of the fabric and the printing. They especially liked the unique designs I was able to get through Red Bubble.
Easy to order - kid loves the shirts - a little expensive
I purchased two shirts and was pleasantly surprised by the quality of the fabric. It wasn't top-shelf but it was good for the price. The graphic on the shirts was good. However, the graphic was positioned too low on both shirts. It isn't positioned on the chest, as represented in the picture when I purchased the shirt. It was positioned about six inches too low and is on the belly of the shirts. Both were gifts and the recipients noticed it but still liked the shirts. Fast shipping. Thanks!
I found a few designs that I liked, exchanged a few messages with the artists, made my decision, ordered the shirts, and they arrived quickly, looking great! Couldn't have asked for anything more.
I've ordered from RedBubble 2 times so far and I'll be ordering again. The quality of the shirts are great and soft!
I've ordered many things did my teenaged daughter on Redbubble, and they never disappoint. They have a great selection of cool stuff, ship well and quickly, and I love the sticker! Highly recommend!
I like that I have so many options to choose from: the graphic, the type of clothing or other item like a tote or pillow, and colors. The quality of the t-shirt was great.
I got a grammatically incorrect t-shirt the first time around. I didn't even complain to them, but when they sent a survey asking if i was happy and I put that i was slightly upset about that, they refunded the whole purchase for free, shipping and tax included. I immediately bought another shirt from them. Now THAT is good customer service.
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.