Redbubble Reviews Summary
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
Ordered two shirts and couldn't wait to get them in but when I did I was less than pleased. Both had a odd fit, not big or small just a uncomfortable fit. Wouldn't order from them again for the price.
Great selection, great customer service!
I ordered a t-shirt. When I received it I realized I had ordered too small. I contacted the company. They were very helpful and had my new shirt quickly shipped. Love the product! Item was exactly what I expected.So far it has held up well.
Like the wide variety of items. However the discount policy is extremely random - I get arbitrary offers for free shipping.
Shipping rates are quite high.
I love the cotton and the prints, all my friends are asking where I got them.
They are professional and the site was very easy to use. I also liked that I could use my Amazon account to make purchases. The quality was great and the process didn't take long.
I love all the art on Redbubble--you can find gear for any of your fandoms. The shirts I've gotten have been very high quality.
I had to return a shirt once because I made a mistake and they got me the right one with no hassle at all.
Items were shipped on time, they were well done and looked amazing, didn't take long to get to me and I was informed of the shipping status every step of the way.
They shipped me the wrong item and won't respond to my customer service email! Never using again!
Great product, fits great, and arrived quickly! I love it!
GREAT QUALITY PRODUCTS & AWESOME SERVICE. THE SELECTION IS FANTASTIC. IT IS SO GREAT TO SEE A COMPANY PROMOTE INDEPENDENT ARTISTS. YOU GUYS ROCK!
While my experience with Redbubble and its employees has been nothing but exemplary, the shipping has been troublesome.
I very much doubt it has to do with the company itself or its shipping methods, but shipping took roughly three weeks rather than the much lower 5-8 days. Tracking with UPS showed that my package sat in California for close to 2 weeks.
Again, this is not a complaint against the company or its costumer service, but it's strange that the shipping provider would do this. Thanks!
I have had trouble with getting the correct size, but redbubble was only too pleased to keep trying until I was satisfied. They never even wanted the incorrect items back so I was able to give them to people who just loved to have them. Altogether an ethical and very nice set of people!
Redbubble is a great site to use when looking for particular and unique clothing items. I loved the variety, and that each item was made to order. Ordering was easy and my items were shipped and arrived in a very timely manner. I will definitely use Redbubble again! Love!
I ordered a tee shirt that was really small. I reorder a replacement one size up, and it was STILL too small... I mean much smaller than the regular store sizes for women. (If you comparw and shop at an every day store, like Target, The Gap, or Macy's)
I ended up just giving the tee shirt away. I was disappointed to spend over 30.00 on a shirt I loved, but couldn't wear.
The writing on the shirt only appears on the back, not the front as it does in the image on the site. Somewhat disappointing.
I received my item in the timeline the site said I would and the quality was better than I hoped for.
I have no complaints, though I do get bummed when select shirts I like don't come in my size (I do order large due to my fear of shrinkage)
Redbubble has everything you need, and they always have different contributions from artists all around the world! All of the designs can be viewed and seen on any product really, which is amazing! I absolutely adore Redbubble for supporting independent artists while also exploiting creativity on anything.
I enjoy the site and service. Im'a huge fan - thanks!
From the business
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Logan,
We're so sorry to hear that the wrong design was sent your way. One of our agents will be reaching out to the email address attached to your order in a matter of moments.
We sincerely apologize for this error and any inconvenience this may have caused. We look forward to working with you on this order issue.