RedbubbleReviews 2,130

Now, to be completely fair, I have never had to deal with the customer service with these guys, but the site is awesome! I have purchased a dozen shirts on two separate occasions and both times, the shirts were delivered promptly and the product was in excellent condition. I have seen people complaining on here and other places about stuff that has NOTHING to do with Redbubble. Things like delivery (If the PO or UPS/Fedex screw up, exactly how is that Redbubble's fault and why the hell should anyone care?) or mistakes the person made that were their own fault. I don't know. Maybe I am too easy to please. The shirts fit and the first six we bought are still in good condition and really that is about all that counts.

Very helpful site it has some amazing art work and designers.
I love my primal top, i am so happy i have finally found somewhere that sells them.

I have worked in the customer service field for over 20 yrs. Their customer service is a joke.
They refuse to give a phone number so you can speak to them. Just live chat and that keeps going off line, while you are "talking' to them. I had two charges for 1 item on my credit card. I told them I needed to resolve this and SPEAK to some one. She refused to give out a number. Then she only responded with canned responses. I couldn't order my item without joining them. If I didn't join, it couldn't send my item because the billing and shipping addresses are different. Couldn't fix that until I joined. I had to call my credit card company and block them. They said if there was another problem with them, that they would contact Redbubble. They said they would call them. I laughed and said good luck! They won't give you a number! He said there was one listed and we called it. It's a voicemail and its full--no way of getting a hold of any one if you have a problem.
So think about it people. If a company doesn't want to deal with its customers on a person to person level, they refuse to help you in any other way-except by chat, and that doesn't work, they charge your card --take your money---as many times as they want and don't want to help you fix this, MAKE you join to get your info---I could go on even more but... doesn't this sound kinda crooked?
I should have gone to other review sites and looked them up. It seems this is an on going problem that has yet to be resolved.

When I ordered the shirts the arrived really quickly and in great quality. The fabric is really soft and nice and the designs are gorgeous. One of my shirts, however, didn't turn out too well and the design wasn't very visible. I contacted customer support and they are the best customer support I've even had the pleasure of contacting. They offered me either a free replacement in a different color, store credit including shipping cost or a refund, and I could keep the other shirt. Not only did they offer this, the person was very kind and responded incredibly fast. All in all, great shirts and amazing customer service.

I like a few of their designs and had previously ordered several pillows with inserts. One day, I ordered a pillow for a party, which was shipped, but I neglected to order the insert (the thing that you stuff to make it a pillow). I went back to rectify that but you can't order an insert by itself. I contacted customer service and was told, "We are unable to sell an individual insert. We can do a return for the original, set you up with a Redbubble credit and then you will be able to order the cover and insert together." It made no difference that they had my order on file. It made no difference that this was a hassle. It made no difference that this was a rather environmentally/ customer unfriendly policy. I tried to offer feedback, but only had the chance to review the person who helped me. It wasn't her fault that she had to enforce Type A policies, but reviewing her was all that was offered. I ordered this because I didn't have the time to go shopping. This was a simple chance to please a customer who has spent money with them. They failed. It's still flat. Beware the run-around and rigmarole. To add insult to injury, I tried to review this company but had to provide my Facebook friends list to even post this review at 'Rate Redbubble.' It didn't accept it. Will this site?

Arrived on time and as advertised.
Cold water and wash for care of the transfers on the shirts was a surprise, but we can deal.

My son was searching for a UK logo tee shirt - but had in his mind that he wanted a very unique looking one not the run of the mill. He came across the Redbubble site and found exactly what he was looking for! As a mum, the tee shirt is high quality and I found the packaging to be quite whimsical - a refreshing change of experience ordering on line. Since we purchased the tee, he has been asked several times where he bought it. Will be shopping here again!

I stumbled across Redbubble, while surfing the net.its been one of my fave discoveries! To a tshirt fanatic like myself, it's awesome! Ive always had great experience with the service I receive, and the products I purchase! I was tired of shopping at the mall, and just buying mundane shirts, but on Redbubble the possibilities are endless! So thank you for everything, and keep up the awesome work! Ill always be a happy customer!

Nothing exceptional, but good, efficient service as should be expected.

A SIDE NOTE: I ordered and promptly received in good condition, a shirt in the "Electrical" design (I worked "Lightshow -- as we called it). I made the unfortunate choice of ordering this shirt in the "unisex" style, and was disappointed that the material was so thin -- hence my contact with RedBubble.
Apparently "Unisex" is a new style of tee shirts, but then aren't ALL 'standard' tee shirts "Unisex"? [Face/Palm] I'll re-order again, in the *right* style at some point.