Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
I like that it shows the process of your order, good quality shirt, I just got the wrong size. Accidents happen and I'm just happy I got too big instead of too small.
You were prompt in shipping a corrected shirt for my daughter... thank you again, she loves Redbubble
Received tank top from RedBubble with the wrong image (way, way wrong) in the wrong size. Chat help is off line and no phone # provided. So far it's been a bad experience for me.
Update: they emailed to apoligize and tell me that they were sending the correct item to me and that I didn't need to return the one that they'd originaliy sent. So... happier now.
I was dissapointed about the quality, because the unisex t-shirts we bought have a thiner quality and are made in Bagladesh. But you can also choose for thiker shirts (classic t-shirt). After the fast reaction from the RedBubble helpcenter all bad feelings are gone. :)
Hi Fabienne,
Thanks so much for reaching out to us about your order!
Redbubble is a company that appreciates conscientious shoppers like yourself. A concerted effort is made to only work with brands that meet high standards in production, treatment of their staff and production environments.
The tee manufacturer we're working with follows high production standards, using 100% combed and ring-spun cotton and fine-gage threads for the softest wear and smoother printing.
If you're looking for a t-shirt with a slightly thicker fabric, give our Classic Tee's a go! They're made from a 100% cotton fabric which has a little more weight to it compared to our Unisex tees. For more information about this style, have a look at the link below:
http://rdbl.co/1T0Mp3x
If you ever have any questions or concerns about your recent or next purchase, please feel free to touch base with our Customer Experience Team in our Help Center. Follow the link for further assistance:
https://help.redbubble.com/hc/en-us
We appreciate your input and hope to see you back on the site soon!
Warmest wishes,
Redbubble
I really liked the image I chose to have printed on a tee shirt, but the shirt itself was very thin and of poor quality. For the money they charge, they should be using a higher quality shirt. Would not order from them again.
Hi Melissa,
Thank you for taking the time to share your feedback!
We're so sorry to hear that your t-shirt wasn't quite what you had expected. We're keen to sort things out so when you have a moment, step right up to our Help Center (link below) to submit an Exchange or Return Request. From there, one of our Customer Experience Reps will find you a swift solution.
https://help.redbubble.com/hc/en-us
If you have any additional questions, please don't hesitate to let us know!
Warmest wishes,
Redbubble
I was not informed about the arrival of my products and while I was absent a neighbor took my t-shirts that were handing in my door and gave them to me the other day, meaning that anyone could simple pass by and steal my order. Additionally 2 of the t-shirts are not exactly the same color as depicted in the picture but another shade of it. Without taking these two complaints into consideration it is a very nice site with a large variety of products and very fast delivery.
I loved the deisgn, so I ordered as soon as there was a coupon.
The shirt is my favorite fabric type, soooo soft on my fiance. He just loved his gift. Ships pretty fast. You won't be disappointed.
Product came within time estimated. Got four size medium of the unisex t-shirt. If you are size small in men, a size small will fit perfect in unisex. The medium was a bit big, but not too big. Printing was exactly as shown in preview. Love the product, WILL be back for MORE!
Had a great experience (as usual) with redbubble. Bought a 3/4 sleeve baseball shirt with a rick and morty design on it. The shirt fits great (check out their super detailed sizing chart) and the design feels so smooth on the shirt i can't tell if its printed or sewn in or what. And this is coming from someone who has at least like 30 nerdy shirts so i've had a lot of experiences with poorly made prints. I had heard some complaints about the redbubble baseball shirts being really thin and see-through but i don't feel that way about the shirt at all. It's pretty much great in every way
The designs were gorgeous and crisp the only problem was a rip in one of the shirts I ordered. Small though and fixable
My son was looking for a T-shirt of an artist for a concert. We found several to choose from at Redbubble. Delivery time was shorter than expected, and T-shirts were of good quality. If the need were to arise again, we would check with Redbubble.
Navigating the desktop website was simple and easy, though not so much on the phone for some reason? I liked the diversity of choices and the tracking support. Only a little put off because the shirts seem to run small and also smell a tad, in the way that they kind of smell like a factory? Nothing a wash can't fix, I'm sure.
Needed a shirt for a "themed" birthday party for my grandson. Red Bubble had what I needed at a fair price plus fast service. Could not ask for more! Would recommend this company.
The fit and graphics of the shirt I bought was on point. I wish I had bought I a larger size. Which brings me to my last point. The artist of the shirt was suspended or restricted from selling on the site. I wish that hadn't been the case, since I wanted a larger size. That's my only problem. Other than that, Redbubble and its customer service have been great.
Loved that we were able to purchase shirts styles for all the family with the same design. From a 6 months onesie, 2T, women's V and men's shirt. All fit great, good quality. Only downside the onesie was the same price as the men's tee.
Grumpy shirts are a favorite of my granddaughter's and we can always count on finding something she likes for her birthday... Thanks!
My order was shipped accurately and quickly. The quality of the product was very good. I will definitely use the site again.
I've ordered from Redbubble many times. Everything is exactly as described, and comes quickly.
They always are great about replacing items that just weren't up to par, but when they're stuff its good, it's really good! `Also very timely for responding to returns/exchange requests which saved my butt for a a gift I bought once!
I love redbubble! I've only purchase one item so far and I love it. It was exactly what I purchased and in excellent condition and very comfortable! It's one of my favorites. I look forward to buying more things here in the future. If you're looking for all your fandom needs, this is the place to find them. They're made by talented artists who deserve all the credit in the world.
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
Hi Cecily,
Thank you for sharing your thoughts with us!
We're sorry to hear you received the wrong size. Mad or not, we want to make sure you get the perfect fitting tee! One of our Customer Experience Reps will be in touch with you via email very shortly to sort this out.
If you have further questions, do let us know!
Warmest wishes,
Redbubble