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RealtyStoreReviews 125

1.5

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RealtyStore Reviews Summary

RealtyStore has a rating of 1.5 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RealtyStore most frequently mention credit card, free trial and zip codes. RealtyStore ranks 1198th among Real Estate sites.

service
34
value
33
quality
32

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Illinois
1 review
2 helpful votes
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Thanks!
June 8, 2020

Customer support was beneficial for my cancellation. The customer representative answered my questions very professionally.

Date of experience: June 7, 2020
Nevada
2 reviews
15 helpful votes
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General Review
June 5, 2020

Customer support was very helpful with my cancellation a few months back due to the plandemic... they were fast, personable and thorough. Now that phase 2 reopening i decided to give them another shot... it took a too long on the phone to reinstate my platform... I would much rather be able to do this from my end...

Date of experience: June 4, 2020
District of Columbia
1 review
14 helpful votes
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Customer Support
June 4, 2020

Custoemr support was very helpful with my cancellation. They were fast, personable and thorough. However, I didn't appreciate that I was charged twice and after my initial cancellation I had to call back and cancel again to get a refund.

Date of experience: June 4, 2020
Arizona
1 review
2 helpful votes
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Great Service!
June 3, 2020

I had an issue with cancelling. I was charged several times but they took care of me and credited me back within 2 days.
Hassle free refund.

Date of experience: June 3, 2020
Massachusetts
1 review
2 helpful votes
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Costumer service
June 3, 2020

Perfect costumer service, good website, quick answered my question, the problem is solved, representative was polite

Date of experience: June 2, 2020
Florida
1 review
0 helpful votes
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Fraude
May 10, 2020

Me robaron la indentidad. Son un fraude7 meses cobrando $49.10 están locos.lo llame no tienen personas que hablan espa es un fraude me robaron la indentidad pillos cabrones

Date of experience: May 10, 2020
Nevada
1 review
12 helpful votes
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Misleading
May 30, 2019

Realtystore has contacted me to offer a 30 days free trial and told me that I can have all the zip codes that are available for $24.95. When I check my online banking, I was charged $99.00+, I contacted Realtystore and told them that I have never agreed to the charge of $99.00+ and they told me that for each zip codes, it cost $24.95 and I told them that was not the correct information that was provided to me, they won't refund my money and all the leads was going to me are with bad credits that could not qualify and I do not even get it daily but I will file a complaint with State of Nevada Consumer's Affairs for this malpractice of Marketing for misleading information. None proof of purchase that they can offer me.

Date of experience: May 30, 2019
Virginia
1 review
15 helpful votes
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Realty store scammer
February 17, 2019

What a scam something needs to be done with this so called company KEEP YOUR MONEY for sure a lawyer needs to take a look at this

Date of experience: February 17, 2019
Illinois
2 reviews
15 helpful votes
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As a Realtor, I look for ways to find new leads. Realty Store called me and offered 1 month of free leads in 10 zip codes. Of course I accepted and waited for the leads, in the high end zip codes I picked, to come in. I received a lot of leads, however, not one in the zip codes I picked. Here's where it gets really bad, every lead I spoke with found a least one property they wanted to see for 10k or less. Most did not have 10k or even the ability to get financed for 10k if that's even possible on property. When I actually looked for the property they called about, it did not exist. I don't think I've ever canceled anything that was completely free but these leads were not only a waste of time but annoying! This is a company that makes their money by charging a small fee to people looking for foreclosures and a high fee to agents looking for leads. They give agents 1 month free with a credit card in hopes that you'll forget to cancel (which many do!) or new agents who don't know any better. If you want to check out the free 1 month of leads use a credit card that has a low limit that's almost at that limit and cancel it afterwards. This way you'll only lose a small amount if anything. Trust me, with the amount of bad publicity and reviews they won't ever call you again

Date of experience: February 6, 2019
Georgia
1 review
9 helpful votes
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I signed up only yesterday and discovered that this online company lies in its original explanation of service. There is no direct connection with owners of homes who offer owner-financing and the buyer. I tried to contact the owner for only 24 hours and always got an email or call from an agent. Why would I want an agent to get involved when I want to do business DIRECTLY with the owner? The agent is another mouth to feed and at this point I am doing this to SAVE MONEY! NOT TO SPEND MORE! I called the company and got an reply which never answered my question: Why would I want to go through realtystore.com when you will not provide with the opportunity to contact the OWNER... DIRECTLY? The answer was scripted but again, DID NOT ADDRESS MY QUESTION. No wonder the BBB has them on their terrible list! Beware... stay away from this company. They will soon be out of business... because they are SCAMMERS who are being paid by RE Agents PLUS the Public!

Date of experience: September 21, 2018
Rhode Island
1 review
12 helpful votes
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Total scam
August 29, 2018

My 75 year old father was at our home for a holiday and used our computer and signed up for this "service ". It is free for 7 days and 49.60 a month unless you cancel in the 7 day trial. He never viewed that site again. He was charged 4 months before we caught on, cancelling was very difficult, this is a total scam. Do not fall for this.

Date of experience: August 29, 2018
California
2 reviews
40 helpful votes
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I had recently been scammed by SetSchedule.com for a very large sum of money. I am now very cautious to sign up with companies like RealtyStore. There is no Yelp page for them as it's not claimed so I could only find one review of them on there.

Thank you to all of you for saving me time and money. - Jamie S., Realtor.

Date of experience: August 20, 2018
Florida
1 review
23 helpful votes
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I too had the same $46.90 charges on my account. I called RealtyStore *******783 and they immediately helped me. APPARENTLY, all of us are not actually cancelling our trial sign-ups. Realtstore issued me a full refund.

Date of experience: August 9, 2018
New York
2 reviews
6 helpful votes
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Saw a manufacturered home for sale foreclosure for 2,600 joined same place was now 153,000 price I took pics before I joined. Fake fake SCAM site

Date of experience: August 3, 2018
New York
1 review
7 helpful votes
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Ripped me off
July 10, 2018

I never signed up for this service but somehow they got my information and charged me $49.60 every month until I realized it was happening and got a new credit card. Its a scam

Date of experience: July 10, 2018
North Carolina
1 review
8 helpful votes
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Wow
June 12, 2018

Signed up for this service but when I was completing the info requested I had to call as the website was having issues. I was told by a representative that tey were having issues and she apologized so I inquired on exactly what services they had and what I was going to be sent and asked if the only charge was the 1.00 charge and because the website was having issues I did not check the terms and agreement so today much to my surprise my debit card was charged 49.60 and so I called first and cancelled whatever account I had if there was one. I explained o the rep what had occurred whn trying to set up the trial period and he took a minute and came t tell me he was going to email me a form to fill out and fax back and I might get a refund so with that I let him know I would be contacting my bank to dispute the charge as he just told me that the reps do not sign up or put the charges through as you have to and my question was then why do I have an account because there were issues with that website and when I spoke to the rep that night she said no worries it will al be fixed and I did not check the term and agreement box. He certainly did not like that I intended to dispute the charges with my bank and 15 minutes later I received an email letting me know that I will be receiving a refund in 1 to 4 days and if I do not receive a refund I will, in fact, file a claim. This company as well as others do the same thing and get you when you check that little box. I worked for a financial institution for many years in the claims dept and this was the majority of the claims every day. These companies know that people do not read the terms and agreements.

Date of experience: June 12, 2018
Singapore
1 review
10 helpful votes
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DO NOT SIGNUP
March 22, 2018

Do not signup for RealtyStore.com. I cancelled the same day I signed up as I read several bad reviews and that it is hard to cancel. Their cancel chat link doesn't work, cant get ahold of anyone. I sent them a message to customer service stating that I wanted to cancel the service. They never replied and their website chat doesn't show a date/time stamp so can't use as proof with credit card company. Been fighting with them for 3 months. Not only that but in the 3 months that I was paying I never once received any of their services! Not a reputable company. Gay Guilott from Guilott Realty

Date of experience: March 22, 2018
Ohio
1 review
9 helpful votes
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Stealing money from the card. Six month after I signed up for $1 trial they stole $50 from my card. Do not give them your card info it's freaking scammers!

Date of experience: August 28, 2017
Pennsylvania
1 review
8 helpful votes
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AVOID THEM!
July 31, 2017

I signed up prior to reading reviews unfortunately. Initially I signed up for a trial offer only to view foreclosure information on ONE home. After I signed up the site kept having "technical difficulties" for at least a week not allowing me to view the information I signed up to view. Finally, after I was able to view the information I needed I contacted them to delete my account and cancel my trial. Apparently they did not. I got billed the following month. Again I called to cancel. This time they sent a confirmation notice so I assumed all was well. Not the case. Two months later they took out of my account again! Currently Im in a dispute with them. Horrible business practices and rude customer service. I would avoid them at all costs.

Date of experience: July 31, 2017
Colorado
1 review
11 helpful votes
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YES, this clearly not proper business practice. Received nothing for 25 days, then all of a sudden a few things show up... to me this is a SCAM and not right to charge 24.95 fx 4... for EACH zip code, they give you area to fill in but them it not clear it is that much per month total 100.00. Then not one word for 25 days. JUST CALLED TO CANCEL only 10 emails for 100.00 RIP OFF.
NO REFUND!

Date of experience: July 18, 2017