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Here is the information to go after SetSchedule:
I SPOKE WITH THE FBI OFFICE AND WAS TOLD THAT THIS FALLS UNDER INTERNET CRIMES COMPLAINT CENTER. FILE A COMPLAINT AT:
WWW.IC3.GOV
ALSO ATTORNEY GENERAL'S OFFICE COMPLAINT FORM:
https://www.oag.ca.gov/consumers
I spoke with the attorney generals office. The more complaints will give us traction to have them look into this company. Also, you must file in CA even if you are out of state since SetSchedule is located in CA.
I signed up with SetSchedule on January 19,2018 and purchased their "gold" membership which is supposed to provide me with 8 listing appointments within six months. After three months of calling and emailing SetSchedue to check in as to when I would have appointments scheduled for me, I finally got an appointment that SetSchedule made.
When I called to confirm the appointment, the elderly lady said she was not considering selling her house and was very upset and told me she planned on dying in her home.
I emailed SetSchedule that this was not a viable lead. They NEVER responded to my inquiries about why this elderly women was scheduled to meet me when it was clear she did not set this appointment.
SetSchedule did not meet their contract obligations with me. I signed a contract to be provided a service which did not happen. Each time I called, I was greeted by their call center which is located out of the country. They would listen to my concerns and tell me that it has been escalated and that someone would get back to me.
There is an updated article from Inman News written April 2018 about SetSchedule. I emailed the writer about my experience. He responded back that he receives at least 2 emails a week. I spoke with several other real estate agents that had the same thing happen to them who posted on Yelp.
Thinking of signing up? PLEASE call me or the other agents on this forum who can tell you our experiences. SetSchedule is not a legitimate service and they will take your money and disappear. I am a Realtor in San Jose CA.
I had recently been scammed by SetSchedule.com for a very large sum of money. I am now very cautious to sign up with companies like RealtyStore. There is no Yelp page for them as it's not claimed so I could only find one review of them on there.
Thank you to all of you for saving me time and money. - Jamie S., Realtor.
“Anyone interested in ensuring Set Schedule be held accountable, I urge you to file a complaint to the CA Attorney General and ask to launch a criminal investigation. https://www.oag.ca.gov”
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"I spoke to a team regarding a test run to determine if their service was a good fit for me. They...
I AM ON HOLD RIGHT NOW WITH NEDA FOR 30 MINUTES AND SHE NEVER CAME BACK TO THE PHONE. SHE SIGNED...
Thank you for posting a review. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. At your earliest convenience, please reach out to us at support@setschedule.com or 888-222-0011.