• RealtyStore

RealtyStore

Overview

RealtyStore has a rating of 1.68 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RealtyStore most frequently mention credit card, free trial, and zip codes problems. RealtyStore ranks 1081st among Real Estate Other sites.

  • Service
    28
  • Value
    28
  • Quality
    27

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
2
Neutral
0
Negative
10
2
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 9,2023 and canceled (or so I thought) 3 hours later when I had a warning about suspicious activity on my credit card.
How would you rate RealtyStore?
Top Positive Review

“14 day trial is Awesome! Experience the Power of Success: Closed 2 Deals”

Barbara M.
6/30/23

Prepare to be amazed by a service that goes above and beyond, delivering remarkable results that transform your business into a powerhouse of success. In just a short trial period, this exceptional service enabled me to seal the deal on not one, but TWO incredible business opportunities! Initially, I made the hasty decision to cancel my account, but the undeniable truth soon became clear: the leads generated by this service are genuine, paving the way for unparalleled success. I couldn't ignore the fact that I was potentially walking away from a goldmine.

Top Critical Review

“No Valued Leads”

Amjad Q.
2/2/24

I think it is a scam. They offer you for good quality Leads but when you sign up, you only receive poor quality leads.85% does not even answer their phones and remaining 15% either say that they have no idea how I got their number or simply say that they're not in market. Very poorly managed company.

Reviews (119)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (20)
Thumbnail of user amjadq2
2 reviews
3 helpful votes
February 2nd, 2024

I think it is a scam. They offer you for good quality Leads but when you sign up, you only receive poor quality leads.85% does not even answer their phones and remaining 15% either say that they have no idea how I got their number or simply say that they're not in market. Very poorly managed company.

Service
Value
Quality
Thumbnail of user squalls
1 review
0 helpful votes
March 21st, 2024

AT least one third of listings are already sold, some nearly a year ago. I had to use Zillow (a free site!) to check actual availability of a home - whether foreclosure or standard resale. NOT worth the money.

Products used:
Full foreclosure access for one month. I will NOT be extending.

Service
Value
Quality
Thumbnail of user ritens1
1 review
1 helpful vote
February 10th, 2024

Realty store's sales person called me and offered absolute free leads for 14 days. However they charged me $249 on day one. This was even before I created my profile on their website. When I called the number, bo one ever picks up. No one calls you back of you leave a VM. Fraud is the name of their game.

Tip for consumers:
Fraid.

Products used:
None. I had to replace my card. to stop fraudsters from keeping charging me.

Service
Value
Quality
Thumbnail of user barbaram3608
1 review
3 helpful votes
June 30th, 2023

Prepare to be amazed by a service that goes above and beyond, delivering remarkable results that transform your business into a powerhouse of success. In just a short trial period, this exceptional service enabled me to seal the deal on not one, but TWO incredible business opportunities!

Initially, I made the hasty decision to cancel my account, but the undeniable truth soon became clear: the leads generated by this service are genuine, paving the way for unparalleled success. I couldn't ignore the fact that I was potentially walking away from a goldmine.

Thumbnail of user tima635
1 review
1 helpful vote
February 28th, 2024

I am a REALTOR® who tried RS's "free trial." I cancelled the service PRIOR to the end of the trail period, both in writing and with a phone call. They are now continuing to bill me monthly for service they are not providing, nor did I request.

Products used:
Real estate leads

Service
Value
Quality
Thumbnail of user maryanng139
1 review
4 helpful votes
August 18th, 2022

I would like to thank the realty store for I received leads and even if I did not continue to subscribe after the free trial I was still able to keep the leads. I was not charged at all I just make sure to call the number provided by my point of contact before the trial ends. They are so transparent and gave me a confirmation receipt. Thank you to the account representative who was always there when I need to change zip codes.

Service
Value
Quality
Thumbnail of user lynned215
2 reviews
1 helpful vote
February 19th, 2024

Scam...only here to sell your information. Stay clear! Site is months behind on listings. Embarrassing when calling about listings that have already been auctioned, sold, or short sold.

Thumbnail of user shelbie5
1 review
1 helpful vote
December 27th, 2023

My $1 trial goes another two weeks but I found another home I wanted so I called to cancel my membership because we found a home through a family friend and no longer wanted this service. The person on the phone tried multiple times to avoid answering my question if my service was actually canceled as I kept requesting. He kept saying "You can continue using this until Jan 14 at no extra charge. Finally, I got a little frustrated and forced him to answer my question "Is my service canceled and will I get charged after the 14th? Finally, after asking that same question four or five times he said "Oh, no I can cancel that now but you'll miss out on all these great listings" When I confirmed I wanted to cancel now, he got very agitated with me. I got an email confirmation saying my membership was canceled but would NOT recommend them to anyone because of how manipulative and deceiving this conversation felt.

Tip for consumers:
Do not use this site.

Products used:
I used the RealtyStore.com listing search for about two weeks. That wasn't really an issue but trying to cancel felt like a massive chore and the customer service agent felt very manipulative and tried to essentially trick me into keeping my membership by repeatedly avoiding answering my questions and repeatedly telling me "The services will be free until the 14th" instead of canceling like I wanted so that I would get off the phone and just get a charge because he didn't want to actually cancel anything.

Service
Value
Quality
Thumbnail of user mrsdilemme
1 review
6 helpful votes
September 25th, 2023

Realtors, stay away from this service! They offer a 14 day trial for realtors. I only got one bogus, waste of time lead. I was unable to cancel through my account and had to call into the office only to be put through a phone circus with agents who harass you to keep the worthless service.The first agent refused to cancel my account and made an excuse that another department had to call me back. Had to call my credit card company and flag the billing as fraud. Don't do it. Stay away!

Tip for consumers:
Stay away!

Products used:
None

Service
Value
Quality
Thumbnail of user marlins42
1 review
16 helpful votes
March 3rd, 2023
Verified purchase

I signed up for a trial knowing I would need to cancel (because of outrageous price). Signed up because they had listings that looked valuable. Went to the website and it was quite subpar and misleading. Went to cancel my trial and they forced me to call them and wait on hold for a long time. Then they gave lots of run arounds and what not and attempts at discounts before eventually cancelling.

Thumbnail of user jaredc293
1 review
17 helpful votes
February 4th, 2023
Verified purchase

This company randomly selects thousands of homes to list on their site as "foreclosed", even if the home isn't in foreclosure. This is an unscrupulous way of helping them appear more valuable than they actually are. They have listed one of my rental properties as "foreclosed" when then the property is completely paid off, and free and clear of any debt. When I zoomed in on the image, it turns out to be the image from Google street view (see attached). I'm guessing they're paying staff to use Google street view to randomly select and list houses in each area.

Thumbnail of user patg7
1 review
45 helpful votes
July 17th, 2012

The $ 1. Trial last s days, then they bill you for $ 49. Many homes that ARE in foreclosure aren't listed here. I found them other ways, so don't rely on this site. Many housed that they list are resale. And can be found on Zillow or Tulia for Free! Hotpads does foreclosures for free too. It is an easy to navigate site.

Thumbnail of user margaretk1229
1 review
3 helpful votes
September 21st, 2023

I joined RealtyStore on September. 9,2023 and canceled (or so I thought) 3 hours later when I had a warning about suspicious activity on my credit card. Yesterday they billed me on the same card - which my credit card went ahead and canceled and is issuing a new card! These are thieves! I'm telling you do not do business with these crooks - you will regret it! PS - they got the 1 star - because I felt charitable!

Thumbnail of user amyh2464
1 review
3 helpful votes
October 9th, 2023
Verified purchase

I signed up in September of 2022 and cancelled shortly after because I never used it. I just got a notification From my credit card company that I have a late payment on my card. I haven't used that card and didn't know what could be charged to it. I called realty store and explained to them I cancelled this a year ago and it Shouldn't be charging me. I was offered a discount and a gift card which I declined and asked for a full refund in which she stated she cancelled my account but they don't offer refunds because the policy says so. Such a scam I haven't logged in or used this in over a year and cancelled it over a year ago to top it off and they somehow checked for recurring payment to charge me every year anyways. I hope they get a class action lawsuit against them for fraud! They also said it was monthly charge not I'll charge you randomly in a year from now.

Thumbnail of user savannahb100
1 review
13 helpful votes
March 1st, 2023

Stay away from this company site.
Complete scam artists, they took my credit card info, and after seeing there sight as not worth the money, have been continuously charged 51.10 plus and an additional 2.00 dollars and when I have tried to unsubscribe, they tell me I don't have a subscription and they can't find my information. Next month rolls in and they charge me again, I reach out to get them to stop charging me and they don't even respond to my email! I had to call my credit card company when I was charged again. Awful sight, STAY AWAY!

Service
Value
Quality
Thumbnail of user randyr481
1 review
13 helpful votes
March 4th, 2022

Did not come close to the number of leads the said would come. Every home that the few leads viewed had been sold more than a year prior. I was told I was on a trial basis. Cancelled my accounts. They billed me for two months and still fighting to get my money back.

Tip for consumers:
DON'T TRY IT

Products used:
real estate leads

Service
Value
Quality
Thumbnail of user ericg1654
1 review
1 helpful vote
August 5th, 2023

I was able to receive 20 leads within the 14days trial and right now already forwarded 2 of them to my lenders. Hoping to close the deal next week. This site is not free for the public. YOU SHOULD SUBSCRIBE AT YOUR OWN RISK. I was hesitant too at first but since it the price per month is just low, i thought i should give it a try and it did NOT fail me.

Service
Value
Quality
Thumbnail of user robh808
1 review
8 helpful votes
March 17th, 2023

The company is falsely listing properties. They listed a new home that is under construction as foreclosed. This is slander, along with a scam to lure people to pay for their membership

Tip for consumers:
Do not pay thof this scam

Thumbnail of user jenniferl2986
1 review
6 helpful votes
December 22nd, 2022
Verified purchase

In addition to the information being inaccurate, when you call to unsubscribe they keep trying to discount the membership, first to $19.95 then $9.95. I don't know how low they will discount the service that is worth ZERO. This is the exact same as hudforeclosed.com. Phone numbers different but go to same location. If I could give 1/1000 of a star, I would.

Tip for consumers:
AVOID! Same as hudforeclosed.com!!!!

Products used:
None

Service
Value
Quality
Thumbnail of user roseg1
1 review
27 helpful votes
August 14th, 2010

The website isn't clear about charging a monthly fee of $39.80/month, it only says that it costs $1.00 for a trial period. I found out the hard way - after I was charged $50.60 on my account.

I received my monthly statement from my credit card company and was shocked. I searched the Realtystore.com website and finally found a place that stated a "modest" monthly fee of $39.80 will be charged!

They didn't disclose what the monthly fees are, and then they overcharged me $10.60! At best, they boarder on having fraudulent business practices.

Thumbnail of user ashleyc1249
1 review
5 helpful votes
May 2nd, 2022

I hate leaving bad reviews and hardly do so, but this company is so hard to communicate with.
Waste of time, money and not resourceful. I tired to get my money back when calling to cancel and they had me on the phone for 20 minutes trying to talk me into staying, offering restaurant cards, dry cleaning GC, ect. What a waste of time...

Thumbnail of user brokerbrogni
1 review
5 helpful votes
March 30th, 2023
Verified purchase

I received around 50 leads from RealtyStore.com in the short time I was with them (around a weeks time). Unfortunately, not a single one responded to my emails or texts or phone calls, and a majority of them weren't even contactable. I emailed customer service regarding a question I had about a buyer/seller designation (Buying or Selling: agent_opcity_ss) and they directed me to call customer service. When I called customer service they had no answer and told me they would send it to another department and someone would call me back that same day. NOT! So I tried again, NOPE.
I called today to cancel my subscription/membership and GUESS WHAT?! They have to "send it to another department who, "rest assured" could handle it for me" WTAF? What good is a customer service department that 1) doesn't know basic answers for customer questions 2) can only "send" the question/inquiry somewhere else to be answered?!?! Don't waste your time with this one. 10 zip codes, 0 useful leads, -100 customer service rating.

But at least (at this point!) I'm not out any money. Requested my cancellation within my free trail.

Service
Value
Quality
Thumbnail of user cathiab1
1 review
7 helpful votes
March 15th, 2022

Realtystore.com has been using one of my real estate listings that sold in 2013 to con people into paying for a list of homes that aren't actually available. I get emails and calls on the property all the time and since there's nothing available in Colorado anywhere near that price range anymore, it's a waste of my time. I really don't appreciate them using my listing to rip people off.

Thumbnail of user dissatisfiedc130
1 review
1 helpful vote
April 13th, 2023

I joined this app five days ago, and there's no way for me to view the homes, because it keeps telling me i need to join, I am going to cancel this scam, because I don't know why you would set up a site & not give the option to login. I do hope they don't bill me after I canceled this nonsense.

Service
Value
Quality
Thumbnail of user homef8
1 review
3 helpful votes
September 4th, 2020

Great to have 30 Days to try the service.
I've been treated great.
If your not happy just make sure you cancel and also receive a cancelation email.

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Thumbnail of user gloriap94
Gloria P.
Typically does not respond to reviews

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