RealTruckReviews 2,197

90% of this transaction took place with the customer chat support! Unheard of; well through these means I was able to discuss correct fitment, address my concern and compare products. I would almost never decide to make a purchase in this manner but since my questions were answered and service rep took time to address my concerns he made it easy. Maybe Realtruck should consider expanding their selection to more than just trucks...

Dealing with the online service rep was great but after the purchase my confirmation said it would be delivered the next day on a Friday but didn't. I went to the fedex tracking and it said delivery was on Saturday. The item wasn't delivered on Saturday and when I tried tracking it again it says item held up and delivery would be on Monday. Why not just put a further out delivery date instead of having people think they will receive their product and it not get delivered… fedex dropped the ball but it makes your company look bad!

Researching new tires for my 2014 Toyota Tundra on a Sunday afternoon. I have 1K miles from having to replace the Nitto Ridge Grapplers that I have had amazing success with. Unfortunately these are not available AT ALL but I can't wait. Exhausted from online research and opinions, I took a chance and picked up the phone. Within 10 seconds I was not only connected to a live person, but a person that knew their stuff... and he was passionate about it! VERY consultative and patient, I made a pivot to another brand and placed my order. Great first impression, thanks RealTruck!

I purchased a tonneau cover, along with other items, that promised shipment within a week. Three weeks later, after being charged over $1,800, I have received three boxes from TonneauCoversWorld, each of which contained parts of a previously opened GatorTrax tonneau cover for my truck, but still not a complete cover. Apart from purchasing a new cover (not open box), several necessary components of a functional cover system are still missing, making it impossible to install. After three tries, and several calls, emails, and chat messages, no resolution. They appear intent on keeping my $1,800 while never actually sending me the product that I purchased. Difficult to tell if this is an elaborate fraud, or if they are really this incompetent

I was looking for a lower sitting running board for my 2021 Chevy Silverado 2500HD LTZ Z71 Crew Cab. As most of you know the floor of this is high and I am only 5'8'' tall. I had to pull-up my self to get in the truck. Which is not easy I am 71 years old and handicap with my left hip.
I choose this style because the salesperson Mr. Michael Todd recommended and he explained an this style the side steps are lower than the other flat of round running boards.
They were delivered on time with no damage from Fedex. Very well packed and was no missing hardware.
I followed the very simple instructions and Valah I installed both of them in 45 minutes with on help which includes popping out the plastic knobs. From the truck.
The steps are located correctly and they are sitting 5" lower from the bottom of the rocker panel and comes with three brackets already welded to the support pipe.
I highly recommend this running board with steps for short and older people.
John 08/23/2021

Greg walked me through what I thought I needed to cover the bed of my truck and then told me to look at the options on Real Truck's website to select the one I wanted. He steered me to items that were in stock knowing that I wanted to receive it as quickly as possible. He also estimated about how long it would take to get to me IF I ordered it before or after a certain time. It was here in four days! I will install it on my truck this afternoon after the 95 degree heat dissipates. This is my second purchase with Real Truck and I will definitely use them again