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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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So first set of rims I've bought my entire life, get the rims they look great till I put them on, I notice that the rims turn in a different direction on each side! Why are rims not the same direction, why was this not mentioned during the sale of the rims after having to settle on a 3rd choice. Not sure what to do, got 4 grand in tires and rims and I don't want them on my truck because it doesn't look good and doesn't dig on both sides. Very disappointed and now gotta sell them in hopes to get some of my money back. I guess it's on me because I didn't ask but like I said I'm new to buying rims, I'm 50 years old and I step out for the first time and now I have $4000 worth of stuff I can't use. Please go into detail when selling things to someone, will look elsewhere for everything else I need along with trying to find some new rims that dig in the same direction!
*******@yahoo.com
Excellent service. I had called to ensure I would get the tonneau cover when I needed it. I got it the next day. Did not pay extra for the shipping. Cover is awesome at a great price.
This was my second purchase of a tonneau cover from Real Truck. Both times I received a good price, friendly and professional service, rapid delivery and easy installation. I expect to remain a customer for other truck accessories.
My experience was great from the very beginning to the very end.
Whoever I spoke with was so knowledgeable in bed covers, it blew my mind. He really helped me sort through all the options and find the one that was best for my application.
The shipping box was destroyed on delivery. Even boxes inside the box were damaged. Missing some hardware and wire connectors. The boxes were so bad that if I were to ship it back I would have to purchase new boxes. I will make do but not happy with a $2,000 purchase!
Easy to order and great sales staff. Thanks to David L
I was taken care of very quickly through the Live Chat feature and will do business again!
The 2 gentleman that I talked with was very helpful on my product buying they answered all of my questions.
I have received the cover but I am not at home to put it on yet so I can not give any feedback yet on it.
I'm very pleased with price and service! Will buy again.
I got the best price on the market in a Rancho 3" lift kit for my 2020 Chevy Silverado 1500 RST, thank you
Great customer service, quick & very helpful!
Gary was very knowledgeable about the product and made sure it was what we needed and for the correct vehicle. Will order again!
It was a great experience talking to the customer service representative, she was more than knowledgeable on the phone and help me out in even placing my order with her.
I chatted with customer Rep and theh were very helpful verifying fitment, and best possible price. Delivery is schedled sooner than expected. All around pleasant experience.
Easy payment 2 day delivery really easy experience
Phone assistance was fantastic! Order shipped in 2 days and arrived on time! Definitely would recommend this company.
SEMPER FIDELIS!
Jeremy Carter was my sales contact. He was very helpful and pleasant to work with. Now waiting for my order to arrive. Can hardly wait thank you Bill.
Hello, thank you for telling us about your order experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are terribly sorry for the condition your item arrived in. Please let us know what items were missing and or damaged so that we can replace them for you.