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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Very pleasant working online, very helpful! I will look on there site for more accessories in the future.
The best overall, for everything and very fast delivery. RealTruck is the place.
I was very satisfied with my online chat with the person who processed my order.
Great communication, price and fast shipping! Thanks!
It was good, and product showed up on time and was easy to install and quality seems good
Needed a part for my bed cover and was assisted on the online chat. Quick, friendly and helpful service was provided and got my order shipped out quickly!
Hey, we are happy to hear your shopping experience was a success!
Got my questions answered and purchase done very efficiently.
Hi, thank you for sharing your feedback!
From time ordered - till it was delivered was only about three days. Everything and the hardware was there and no damage! The instructions were very dead on and easy!
Installed our self, took a couple of hours but this was a first time for electric boards and new trucks are a little tricky!
Alex and Todd run a great site, communicate well, and offer competitive products. 10/10, will go back to Real Truck for my vehicle needs
Person on the phone was very helpful and corteous. My order showed up quickly... 2 days. Impressive.
Great online sales & fitment. Will use again. Customer service representative helped me through the entire process.
Answered all my questions and gave me a little discount at the end! Very satisfied!
Spoke with sales Rep "Butch". He offered several choises to choose from. Was personable and thorough. I give him an A+.
Always have a great selection and great customer service
I ordered a roll up cover so I can utilize the entire bed if hauling. I received a fold cover top. Which I liked the look of it at first so I didn't even care that they sent the wrong one. However the seals on side are molded with a slant it looks like a half job. I put maybe 50 -100 city miles on my truck with maybe 50mph max on it and the back seal fell off. I didn't lose it. But I mean how does that fall off? I know this isn't the best quality for the price but 50 miles? Now I got to worry about rain water getting in with my stuff. I prefer a refund and will spend more money on a better quality if they can send a better one.
Hello Noel, we are sorry for the quality of the product that you received. We received your support request and are currently working on tickets in the order they are received. Someone will be with you shortly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey, we are happy to hear your shopping experience was a success!