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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Caitlyn C was awesome. The seat covers fit perfectly, look great, and we're able to be installed without even looking at the directions. However, when I did look at the directions afterwards they appeared pretty useless. Thanks
Arrived earlier than stated in excellent condition.
My first time experience with them. I'll be using them again in the future.
Customer service assisted me with ordering and I couldn't be happier. The process was easy and fast. The shipping was insanely fast. The bed cover fits, looks great, and works perfect on our 2008 Chevy Silverado 6'6" bed.
Matt's are of sound quality. Just hope they endure the test of time. Look forward to seeing how well they hold up.
Customer service agent was great to deal with made my order very easy and I'm very satisfied with the service and the product
Late delivery… Almost 3 weeks since I placed order.
It's been 5 days and my order still has not shipped. I purchased from them due to the fact they advertise same day shipping. Was offered express shipping after speaking with customer service for an additional $70 but was also told that would not affect the standard processing time it takes to get the order shipped i. E they wouldn't send it to me any faster. I'm upset because these lights were prime and I could of had them already now I'm unable to drive my car because the drivers side light is busted and have yet to get a replacement.
Excellent service and fast shipping!
Will definitely shop with them again.
I made one call, talked to someone that new your products, price was awesome and I had it in 3 days!
Very pleasurable and prompt delivery…ordered on Thurs and delivered on Sun.
Great service and discounts for forum members. Awesome selection and quick shipping for in stock items.
Everything was good until checkout the credit card reader was having an issue. I called and the gentleman was not helpful and hung up on me. I called back and talked to a wonderful Lady and got everything taken care of.
Excellent customer service. Fast delivery. Good product
The person I talked to on the phone was very friendly and very helpful on guiding me to the right Tonneau Cover for my truck. If I need more for my truck I will call RealTruck first. I will also recommend them to all my friends. Thank you for your great service!
Went well. Very fast shipping. Price was higher then I wanted. Top of my budget. But was a quality item.
I was in the market for a replacement exhaust system for my 2003 Chevy Avalanche Truck
I was interested in the Flow Master American Thunder Exhaust System Cat Back Dual System.
I got a Chat message from Tara C. And she was very helpful on a Sunday evening to answer some questions that i had.
I got a message from your site about a weekend sale and was also offered a discount off the regular sale price which made me select your company to make the purchase.
I needed a new bed cover for my truck. I called and talked with a customer support person that made a few recommendations based on my needs. I placed the order and a couple days later I installed new tarp.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Timothy, only items marked as "rapid ship" are items that are shipped the same day. These headlights you ordered are not a rapid ship item. We do apologize that you did not have your product faster in order to make your vehicle street legal for driving. Our records indicate that your order has been delivered. Please let us know if you have any additional questions or concerns.