RealTruckReviews 8,254

Had an issue tracking down a part I lost.
Customer Service was great helping getting all my questions answered and the issue resolved.

I placed my order on the phone and John was extremely helpful. He pointed me in the right direction and helped me through the entire purchase process.

After trying to get a straight answer about a product. Then confirming when I could order it. I tried to reconnect with my chat person who still hasn't returned my voicemail message or my email attempts. So I bought my product somewhere else.

Friendly, prompt and knowledgeable service. Nor the last time I will use Real Truck.

Csr was very knowledgeable and answered all of my questions

This is mY first time purchasing from realtruck.com and went very well. They had greaT customer service and provided me all the answers to my questions. Looking forward to purchase more items from this company.

The cover you sent me was the wrong one for my truck but i was in a bind and had to install it anyway. You sent me one for a ram classic instead of a new body style

I was very please with the salesperson that help me with my order.

I have not received my order yet, I'm anxiously awaiting my seat covers. The gentleman that took my order was frustrated at first because I didn't have the information in front of me. He was really patient and the call ended better than when it started.

We ordered one seat cover, it didn't fit. We are still waiting for a return label to send it back. My husband spoke to someone on the phone, trying to get the right seat cover for his truck. She suggested one, we ordered it. But when order confirmation came, the seat cover was nothing like he had explained. Trying to cancel that order, still haven't heard about that either.

I had some questions about the Truxedo Sentry CT I was looking at so I asked in chat, got a quick response, good info, and they even completed the order for me when I was ready. I ordered at 4pm on a Friday and the cover arrived (with free shipping!) by noon on Saturday.

Great quality products, fast shipping, and the extend A flares I wanted for my 2004 GMC were on sale. Fit is perfect!

I purchased an item and expected the normal turnaround time, to only receive a major delay instead of a tracking number. I wish that this delay would have been brought up ahead of time. I would have more than likely purchased another product from them instead.

Customer service reps were very helpful in my purchasing the right cover.

Was trying to order the correct seat covers by Covercraft, for my wife's truck. Due to the many different options in front row seating, it was kind of confusing. But with their help, I received exactly what I wanted!

Robert was very helpful, thorough and followed through until all was done.

I called to place my order and changed my mind from what I planned on ordering. I was very pleased with the recommendation and am thrilled with the installed product.