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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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My experience was pleasant the person I talked with on the phone was knowledgable and helped to make sure that I got the correct product.
The employee done whatever was in his power I had to get from steelcraft a serial number because you guys don't sell it but after I gave him the serial number he did a very wonderful and great job was very Curtis
Five stars across the board. Very happy with customer service. Waitting for products to arrive. But so far very happy with be shopping here again
Great, knowledgeable, sales rep. Pleasant experience all around..
Good price, easy site, good description, helpful chat assistance, fast shipping
Was able to order what I needed in a timely matter with the help of the messenger that suggested a model of taillight I was looking for.
Fast shipping. Seat cover not they best quality. Not enough tie down spots. Had to make my own straps on the front as there were not strings for the front. Just Caint get good quality seat cover like the old ones.
Excellent, helpful service. Found the floor mats for my vehicle. I used the chat option to see if the item was in stock. Response was fast and shipped out asap.
Good prices and fast shipping beats American trucks hands down
Kip was helpful, informative, friendly and made the process easy! Thanks for a great experience and I look forward to receiving my Extang Trifecta!
Ordered Amp research retractable running boards for my new bronco and soon got an E-mail that they were O/S with no estimate of having them again. Left my cell # and E-mail to be notified and sure enough 60 days later I was contacted and I now have them. Great Service!
Customer service took care of me and shipped out a new item super fast!
Keemar was my rep and could NOT have been more friendly and helpful. It was a pleasure just because of him.
I was ready to make an online purchase of a tonneau cover for my truck and thru the Chat Option, it was quickly completed.
I ordered my bedrug via the chat area with a customer service representative. The entire purchasing process was smooth and effective. According to the follow-up emails my order should be here today, two days after my purchase. I'm very satisfied with REALTRUCK as always.
Ordered one and ten minutes later changed my mine and called and canceled the one I ordered I then ordered a new one but now they are sending me both hood protectors I will have to send one of them back
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members