RealTruckReviews 8,237

The experience is always Excellent that's why I keep coming back

Couldn't have asked for an easier and more helpful customer service experience! I called and they helped me with product guidance and then a placed the order over the phone.

So far my experience was good. I was dealing with Daelyn R & he seams well trained on the products & answered all my questions. However I haven't seen or received anything so I can't speak on the quality or the delivery of the product yet.

Awesome customer service. Was even willing to help with an extra discount.

Had to speak to someone on the chat site to make sure that I got the right bug shield because the hoods are different on the same year so they sent a picture and I verified that that was the right one he also guaranteed that if it's not I can send it back and now replace it for free Also gave me 10% discount which I appreciate

Quick shipping good price sales people were easy and friendly to deal with.

This product showed up within three days after being ordered. Installation will be in the next few days. Thanks

The process was fast, easy and the person helping me was very knowledgeable!

I'm a novice DIY mechanic. So I need lots of help and support to move past the procrastination stage. And the REALTRUCK help desk and support technicians, helped me find the right parts and instructional videos. Then helped process my order and sent tracking info within minutes. Looking at more items to customize my truck, and I will be using REALTRUCK... and I recommend you do the same.

Purchased a set of new rims and tires. They were very helpful and I would definitely recommend them.

I had a question about the tailgate on my Ram Laramie Sport with the 60/40 split if there was a tailgate mat made for it. Chris said there was not specifically for the split tailgate, but I could take a standard mat and cut it, mounting it with an additional Velcro kit. He then offered a few other accessories to consider either right away or in the near future. No pressure. Just right.

Haven't received any product yet but the online chat was very helpful

Very good except for returning calls on left messages

The ordering process was simple and the shipping was fairly quick taking into account a snowstorm. The tonneau cover arrived as advertised and installation was simple and straightforward. Great job RealTruck!

Great communication. Great customer service. Highly recommended and will shop again.

I was very pleased with the knowledge of the sales person who took my order. The cover fit perfectly, and I got it the next day and installed it myself.

Santana from Real Truck was awesome and made the process from purchase to delivery seamless.

Was told the item was in stock an would ship that day,
2 days later still haven't received a tracking number, called customer service an ask for tracking number was told it would take up to 4-5 weeks for shipment!

I elected to order by phone and it was very fast and easy. The whole process took less than 7 minutes. Dale was very nice and thorough.

Had to call and talk with 4 different sales people before I was helped. 1 was supposed to call me back. 2 asked me to hold and never came back on the phone. 3 put me in contact with with your supplier that told me he could not sell to me. 4 got me taken care of.