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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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I order the wrong running boards. Real Truck made it easy to exchange for the right part. Thank you!
I called to order running boards for my F-150, they made sure I had the ones I had seen online, and they sent them out and I received them in (3) days, very fast. They were inexpensive and their website had a step by step video on how to install, very helpful.
I used their chat system and was totally satisfied with the process. Was told I would receive the product within 2 days. It arrived in about 24 hours and is now on my truck. Total 5 stars.
Aaron was excellent help waited for me to figure out what I needed and then made a complete order for me
Two years ago I purchased a new Nissan Titan pickup and installed a Three Fold Cover and was impressed with it. Two days ago I purchased a new 2023 Chevy Silverado 1500 pickup and wanted to make sure install a three fold cover. I called Real Truck and talked with John who explained all the details of the Three Fold covers. I placed my order and I am waiting delivery.
Thank You, Chet Gandy
Like this business for their prompt texting about your concerns with your purchase. They keep you informed about your purchase and carry a large inventory.
I heard about RealTruck when one of their sales folks posted on the F150 Lightning forum. Having just received my new Lightning, I was looking for a reasonably priced tonneau cover. Their Gator line fit the bill. Ordering was easy and shipping was incredibly fast. Good prices, fast shipping, that's all I need at this point!
I had ordered the wrong part and they helped me get everything taken care of and very knowledgeable and prompt
Awesome customer service over the phone. Helped secure wanted items that were somewhat difficult to find online due to transitional model year, etc issues. I really appreciated the time, effort and understanding the associate demonstrated. Will do business with again.
Site was easy to navigate, and when I started a Chat with a rep, they (Morgan) were very knowledgable about the product and helped me make a good selection. I was able to circle around after doing some more online research and reconnect with Morgan. Perfect blend of technology and person to person help.
I had to call because I had some questions before I placed my order. The gentleman I spoke with was very knowledgeable and kind. He answered all of my questions and even made sure to ask if I needed anything additional to go with my order which was awesome because I almost forgot to inquire about lugs for the new wheels. He made the experience seamless and painless.
Chelsea answered all my questions and helped me make an informed decision.
Got everything I asked for dealing with Daelyn. Very helpful and answered all my questions and took care of my order. Thank you so Much Daelyn
Can't wait to get it!
Very satisfied from first online chat to purchase and fast delivery.
It was a very good experience,talking to a real person instead of a robot all went well.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Hi Mike, thank you for taking the time to leave a review for us. Please reach out to me with your email, order number, or support ticket number so that we can discuss this further.