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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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The sales representative ( Charlie) was very helpful in picking the right replacement Soft top for my 1995 Jeep Wrangler
Thank You Larry
RealTruck's rep was knowledgeable, helpful & professional. Good experience.
Dale served as an excellent rep for the company by being both professional and personable, making my experience even better. He took the necessary time to answer questions, explain things, and even made welcomed suggestions regarding products. He also was kind enough to provide me with his email address so I could contact him again directly if needed, while also mentioning that other reps could assist, who were just as, if not more, knowledgeable, which gave me even more confidence to do business with RealTruck. Thank you, Dale!
I order wrong part it was quickly change to the correct part.
Awesome agent. Greatest of customers service after sale... 10 Star!
Daniel was very accommodating and helped out a lot
Sale person was helpful. Truck bed cover was nice and easy to install, however the rubber seals on the front and rear of the cover were deformed do to pour assembly and packaging.
Called the phone number and the gentleman was knowledgeable of what my hubby wanted for our 2001 GMC. We ordered over the phone and delivery was prompt to our address. Will keep this site for other items we might need and know my sister is going to order running boards in the weeks to come also.
Fast shipping and great fit sales person polite and knew his product
Easy to deal with. Sales person knew what they were talking about. Love the product. Made in America is # 1. Will buy from them again. Thanks
Ordered by phone and I was helped by Gary it went as easy as possible. My only concern was the delivery fed ex dropped the box in the middle of my driveway and didn't knock or ring the doorbell to notify us it was there luckily we were home but what if we weren't there. Very unprofessional. I haven't opened the box yet hopefully it's not damaged. Looks like it was taped shut and one end of the box was open.
Very Knowledgeable polite professional helpful and can depend on the right parts
I contacted RealTruck when I needed information on two tonneau covers. The representative was knowledgeable and helpful explaining the differences between the two and assisting me on my order.
The sales person was excellent and easy to purchase my order
Called just to confirm I ordered the parts that fit my vehicle. Took less than five minutes. All good
I found the response of the salesperson to be sterile but highly efficient. The emails following up the transaction to b be very responsive and informative.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members