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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Morgan was very helpful and made my order easy to do.
IT WAS MOST ENJOYABLE. GOT ALL THE ANSWERS I NEEDED. GOT QUALITY CUSTOMER SERVICE WITH A POSITIVE ATITUDE.
The overall experience was great, from answering questions prior to my purchase to the order process itself.
Don was great with helping me locate the best product for my needs. Then after his follow up to solve a couple issues was prompt and professional
Sales person was very helpful,and wanted to get the right part for my truck.
I was impressed with his knowledge and attitude.
I'm not a fan of online chatting, but Lee made it quick and painless.
Nice people to deal with and quick shipment. HOWEVER. I asked before I ordered if the cover could fit on my 2018 Colorado that had a factory installed liner and was told NO PROBLEM. I had to cut pieces off the liner on both sides to make the side rails fit. The passenger side rail was bent and was a lot of work to make it fit. The driver side back cover plastic tab on the roll was broken off in shipment and I am awaiting a replacement part. It looks good now that it is installed but I am disappointed with the difficulty of installation and with the defects noted above. It surely was more difficult to install than in the video. I hope that my difficulties are behind me and that the item work well from this point on.
Did a chat line with Daniel and was very helpful. Did my purchase and now just waiting to see how delivery goes.
Received on time. Customer service was outstanding.
Tereancia did an Excellent job walking me through my purchase. Polite, Courteous, knowledgeable, professional, and thorough are the adjectives I would you use to describe my experience.
I was looking for a bedliner for my truck, and it turns out no one makes one and it appears they won't anytime soon. I was offered a solution to my issue, and was able to order it quickly and it shipped the same day. I am happy with the product. I'll come back.
No help. I sent them a copy of my tax exemt card but it was my old address that got tore up in a tornado may 20 of 2013
After having some issues with Bolt, Real Trucks security service; finally dealing with Real trucks excellent sales people, order went great and and am awaiting items ordered. Some sort of glitch, I guess
With computer wouldn't allow me to place the order on two consecutive tries. With the help of two very competent sales people with Real truck order went through and it's on the way.
Thanks Aaron and John (Semper Fi)
This is my second time ordering from Real Truck. They got me the lowest prices that I could find and everything arrived very quickly. Highly recommended.
Received fantastic service from RealTruck customer service rep Cody. Who placed my order via phone when both AVS and RealTruck websites were not working. Received fast shipping of my products and waiting on the last piece to arrive today to give my truck the customized look.
This got delivered so very fast! It fits and is nice and structurally sound,
The only thing I did not like was having to remove my tow hooks. But it looks like i may be able to refit them later.
Great to work with. Was able to order the right bed cover and floor liners for my new Maverick. Timely and free shipping is always an added bonus.
Duh! Not the tailgate I ordered!
My $#*!n name isn't dough and if I can make the tailgate fit I'm not going to go through the BULL$#*! of returning it! Too much of a $#*!n hassle. Thanks $#*!s!
Mr. Greg was friendly and helpful. I am a returning customer, and I would recommend Real Trucks to others.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members