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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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My experience with your company and representative was very good. He knew what I was looking for and help me get the wright one for my truck.
The gentleman that took my order was very helpful and polite!
I have called customer service to find out information on a tonneau cover for my Ford F150. The rep. Gave me good advice to help me the one best for me.
Customer Service Rep was very helpful in me placing my order.
Excellent service through online chat and quick shipping and delivery.
Very informative staff to make sure you get the right product at the right price and proper fit to your vehicle
Incorrect sized item was sent worked with me to get a credit issue in process And reorder and ship correct size same day purchase
Had some hail damage to my RETRAXONE MX and they did the research and found me an excellent solution.
HORRIBLE HORRIBLE experience, spent almost 4K on wheel and tire package with incorrect TPMS sensors installed that my truck won't recognize. Customer service is THE WORST I have ever experienced. GO ANYWHERE ELSE!
During chat the agent told me that if I ordered thru him, they would guarantee fit.
I placed the order and parts arrived in w days.
Love it, went together easily. Made well. Couldn't be more happy. Fits like a glove.
Thank you such for a great product.
Purchased a few items for my truck, worked with a customer service representative, shipped and will receive in 2 days, thanks
My experience with Takara was fantastic, she was able to set me up with everything I needed for my Dodge Ram.
Very fast delivery and it was very easy to install.
Sales Rep. Was very helpful and knowledgeable about the product I wanted to purchase. They made sure that I had the correct item for my truck.
Very easy to use very easy to get it ordered talk to a gal there very informative and got me the aluminum hardcover because of where I live it's hot didn't want it melting and flapping in the breeze
Very helpful and nice knew what I needed git it ordered quickly and product is on the way
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Brian
I apologize for the experience you had with RealTruck and the items you purchased
I did pull up your ticket and have reached out to the appropriate channels to help come to some sort of resolution on this