Realtor.comReviews 719

They tell you to hurry up and buy a zip code. After that pay more so you can be the only one to receive the lead. I pay $323.06 a month for one year. I am a top producing realtor and I call all my leads. The vast majority don't even answer the phone. No to mention the other realtors who call me. Then when you call customer service they state that you will get a review when your term is up. By then you have spent alot of money on their lead system. Ask them how many people signed up in this exclusive zip code as they state it. There is no answer. Not to mention if a customer looks in another zip code and click on the home they send that same customer to someone else. Unlike what you get with Zillow. At least they send that client back to you. Who just looks in one zip code. Realtor.com has now become just a money making scam. I want to seek legal advice. If nothing can be done at least all the future realtors can know the truth. I have now given them three chances in six zip codes. One of the zip codes was given to me by sales to try to make me happy. Don't waste your money. Lastly, when you call customer service you will get the same line that they will do a review. Sales will try to make you happy. Yet you are stuck in a contract for six months to a year. Take my advice and find other lead sources. In one month since signing up with Zillow I have received more calls than I have all year with realtor.com. I just spoke to sales and I was promised a call back from management. Not much they will do but at least I can express my opinion. No to mention it may be time for a lawyer. I will keep everyone posted.

This is a waste of money. It's a contract and nothing but BS. I received several numbers not verified, disconnected not in service type of leads. # Frustration

I have been signed up with Realtor.com for almost a year. I pay $365 a month and was promised to receive a total of 120 leads within the year. So far, 26 leads have been SPAM and most of those spam leads will call or email me and they threaten my life if I don't "give them money". 13 leads are for mobile homes, which we all know you don't make money off of. Realtor.com said they can't do anything about the poor quality leads or the leads that threaten to take me life. This company is a JOKE and the biggest waist of time and money. There are no refunds and you are locked into a 12 month commitment. REALTOR.COM WILL PROMISE YOU THE WORLD AND NOT DELIVER ANYTHING WORTH YOUR TIME. Now I'm stuck in a contract with this company and will continue to receive life threatening calls and emails, and they don't care! I will be speaking with my lawyer, this is not right.

A spectacularly slow site, which could easily be solved by simply adding more servers.

Unfortunately, it's one of the few MLS sites that provides flood zone maps, but Redfin does as well and is infinitely faster.

I have used the company in the past and they were easy to work with. Now they use nothing excuses the market is slow and interest rates are high so people are not looking. I don't totally disagreed but adjust you pricing accordingly. Now they say the leads are only a projection. They have become a total scam. They also say they only place two agents in the area you purchase in and that is not true either because they sell leads to brokers for their agents.

I have been searching for a rental in Atlanta for over a month. Sadly, I am becoming an expert at finding high-jacked listings. Not what you want when looking for a new home. When I report the listing, they check and either remove or update, which is a plus. But I want to find somewhere to live, not investigate whether or not it is an actual rental or location. Use realtor.com sparingly, and check, check, check! Especially if someone contacts you directly via text.

I have lost count of the number of times this website and given out the wrong info. Again, just today, (which was the straw on the camel's back that led me to write this) I was shown a map of an ENTIRELY DIFFERENT TOWN to correspond with the property for sale. From now on, if I choose to use realtor.com, I will have to google the provided address in order to find the CORRECT place on the map.
Also, many MANY times when I am looking at a property for sale in town and the photos show an obviously small lot ( less than half an acre) the listing will say the lot is 160 acres or some equally as ridiculous thing. Once I wrote to the website folks, pointing this out. There response: "it's not our fault." Wow, so professional. Check out the photo of the BROOKLYN listing on a hundred acres! Yeah right...

We reduced the price of our house yesterday substantially. It is the weekend and were hoping for all the exposure we could get to sell our home asap.
Realtor.com advertises that it updates every 15 minutes. We reduced the price almost 24 hours ago, other real estate companies have posted the reduced price but not realtor.com. Don't claim that you update every 15 minutes when you do not follow through.

Realtors do not buy leads from them. They will lie and tell you they will give you listing leads and they will give you mobile home buyer leads instead. Such a scam! They also refuse to give refund within 30 days of signing up to try the service.

Attention Realtors:
After signing up for Realtor.com advertising I only received half of the leads that I was verbally promised when I initiated the service. I later noticed hidden on the invoice that there was no guarantee of the number of leads. Part way through my subscription I was verbally promised that I would receive the full allotment. I'm nearing my expiry date and I'm still half down from the number of leads I was promised. We all know how important total disclosure is in our industry so I can't believe that an arm of that industry can be so deceptive.
Buyer beware should not pertain when engaging Realtor.com.

After 2 realtors lied to me, I posted the sale of my condo online in various places as FSBO. Alex Kubyshyn told me that he has a special system to alert him when posts like mine are posted and so he reached out. I explained that I have 0 trust in realtors and wanted to sell my condo without one. Alex became very pushy and persistent. He wanted the sale in spite of me telling him that if needed a realtor, I had someone in mind. He didn't want to hear that, or much else of what I had to say. He wouldn't listen to me, but rather spoke over me most of the time. He became aggressive and I felt very uncomfortable with the discussion. Twice, he tried to make me commit to a date to have him come over and explain what he determined to better than what any other realtor out there would do. He would not discuss his rates, but said he would tell me when I signed the paperwork. He told me he was going to change my mind about realtors. He even referred to himself as my "future Realtor." I told him that I was not at all comfortable with his approach and that I was ending the call. He still did not "get it." He still insisted that he would follow up with me in a few days. I later told him no.
So many red flags with this guy. If anything, he reinforced my feelings about realtors. I still dont trust them and even moreso now. He shot himself in the foot, I'd say.

I bought a house through Realtor.com in July. I was told of the "Buyers Rewards" program where you get a 0.3% rebate within 2 months of submitting the form, after you have closed on your house purchased. I promptly filled this out and gave it 2 months before inquiring. I have called them several times and have sent several emails. I get the same response saying that it has been referred to their Accounting department and they are processing this. They also state that my real estate agent hasn't provided something that they need. I have spoken to my real estate agent and his manager a few times and they do not know what they need to provide. It has become very clear that the Buyers Reward program is just a scam to get people to utilize their services. Aside of this issue, my homebuying experience went well, but this is their advertised program and I expected that they would honor it. I will never use realtor.com and will advise anyone that I know in the market for a house to use a company that honors their claims.

Recently, I connected with Beth Pretty, to sell my home, which was the best realtor that I could have ever had. She had a comprehensive approach to the process, and I felt so comfortable with each step, knowing she was in control. She navigated every component, including the online marketing, staging, referrals for the settlement lawyer and termite inspector, hiring contractors for repairs, negotiating with the buyer, etc. with precision, and she made it look easy! Everyone on her team was great! I am still blown away by how it all came together, with no hiccups!

Beth is efficient, skillful and experienced! She is the Tom Brady and Michael Jordan of real estate - simply the best!

Do not believe this company. Their leads are buyers that are already working with another agent, not buyers actually realtors, duplicates, and people are not ready to buy just renters. I would highly recommend to steer away from purchasing leads from Realtor.com

If this review saves even one other Realtor from getting ripped off by this company it is worth it. Do not throw away money on Realtor.com lead programs, they are lying, stealing and it is a complete scam. I was sold their flex lead program (they regularly change the names of these programs but it's all the same scam). Over the course of a year you should receive about 40 leads, there is a 3 day window to cancel, but there's no way of knowing the leads are fake within that short period. When they sell you the program they tell you they are verified, and being sent exclusively to you. Neither is true. They are most often fake emails, names and numbers so definitely not at all verified and the same leads "exclusive to you" are being sold to other Realtors at the same time. Avoid at all costs! They scammed me for $2,721.00 there are so many lead sources out there, Realtor.com so far has been the absolute worst. Hope this helps someone else.

Just hit my 100th "lead" that I am buying from Realtor.com for two zip codes. Of these, 91 of the people that I was given have never responded back to me after I made multiple attempts for each one. Of those 91 people, 6 had bogus phone numbers that didn't work and 11 had bogus emails that bounced back. Of the remaining 9 people that I actually spoke with, 4 were already working with a buyers' agent and thought that they were reaching out to the listing agent for more information by going to Realtor.com. And, 3 just wanted to rent. The last 2 people told me that they got so many calls from people claiming to be from the Realtor.com website that they got frustrated with the process and found an agent another way. So far, I've wasted $5,000. No different than taking the money to the backyard and burning it.

Andrea O'Reilly of KW evolution Salem has to be the most unprofessional realtor we have ever come upon. She barked at me thinking I was another agent, proceeding with the rudest conversation I have ever had. She excluded me because she thought I would be halving her commission. Pathetic!

I wish I had read this before I hired them for leads. There leads do not work. I called and complaint many times and they say "just wait, if you get 1 lead it will make it for the whole year". At the beginning I was patience but not anymore. Every single lead is a scam and they say I am not allowed to cancel my subscription! I told them that I was told that I could and they said that I understood wrong! I want out of this and I want my money back. This whole issue gave me anxiety, stress and financial problems.

I've been in the real estate industry for 17 years and know how to convert real leads. The monthly leads that Realtor.com charges agents for on a monthly basis are usually not buyers or sellers! 90% or more are folks "online" wanting to just ask questions and not looking to buy at all. Fake phone numbers and email addresses, or just wanting to mention how they don't like the photos the listing agent took. Really look into how they obtain leads before purchasing them.