Eli V.

The following in its entirety is strictly my opinion: As a real estate investor that has been in business for over 20 years, I have had the most horrible experience with the San Antonio/Stone Oak office. I recently sold a house where the buyer had obtained financing through their office. Loan took 51 days instead of 30 to close. Delay after delay. Classic dictionary definition of "incompetent". Impacts not only me as seller buy also buyer who is a veteran. On top of that I was told lie after lie and fed misinformation. Very unprofessional. A complaint letter to their office went nowhere. There are plenty of excellent and professional lenders in San Antonio. I would not consider using The San Antonio/Stone Oak branch of LoanDepot for any mortgage loans.

The following is strictly my opinion. They promised leads for my Realtor Business. Most of their leads came at middle of their night hours. Their coaching tells you to call prospect within 5 minutes, even in the middle of the night. What are we, used car sales? Truly unprofessional. I was very disappointed with their service and WOULD NOT recommend to anyone.