RaveReady

I order online quite a bit but I have to say I've never had so much difficulty or stress before ordering from a place. I ordered from rave ready in November to have stuff for new years rave. They are awful at communication l. When I finally got a reply they told me that my stuff would be here before Christmas and most deffs before new years. Waiting waiting waiting I finally get my package today. After the days they said it would be here.
On top of that not all my stuff is there which makes it all the more frustrating. All I have to say is if anyone thinks of ordering from rave ready don't do it unless you want to fight to even get ab reply or email back from them. Awful customer service!

What ever you do don't order from here. I recommend I heart raves website or Hollywood they have lots of rave stores there. I ordered from them back in June. I ordered a month before my event and spent close to $150 on a few outfits. I recieved my outfits really late thankfully before the event but one outfit I still haven't recieved to this day. I've emailed them once a month giving them enough time to respond to why I still have recieved my items that I've paid for and I have had no response! Don't order from them they will steal your money!

I placed an order on Oct. 6th. I received a order confirmation but have yet to receive anything in regards to shipment. I replied to the email in hopes that they would respond quickly however they did not. I went to their website and sent a concerned email through their contact form. Same day I called their customer service line to discover that they are too busy to answer calls at that time. I waited through the weekend and called again this morning to receive the same message two different times. I emailed them again on the form and my personal email address and still nothing! I have began my review process and will be reporting them to the better business bureau by end of day if I get no response. I will be contacting Paypal to try and get a refund on the purchase but the hassle of this order has been the worst online shopping experience I have had!

I ordered a handful of items from their website about a month & a half ago. They had almost everything I needed for the event I am planning on attending & at an incredibly affordable price. When I wasn't able to order something from their website I e-mailed them & they replied within a few hours. They were extremely courteous & apologized for any inconvenience. I would definitely recommend them to my friends. Overall great company!

I ordered some items for a costume party back in January. The items never arrived in time for the party. So I tried to cancel the order - No response. A month later I received a few items, which were of no use to me as the party had been and gone. I emailed them again asking for a refund for the rest of the items - No response. It is now June and I have just received an email saying the rest of my items have just been shipped, thought it was some sort of joke? I have just emailed them again but doubt I will hear back, so I decided to write a review instead. Feel like they deserve it. I would have preferred a refund instead of having my items shipped almost 6 months later. Don't bother ordering from this company. They are taking the piss.

I ordered a couple items that came out to be around 20 dollars, no big deal. I was looking for alternatives to the IHeartRaves site as they can get pretty pricey, came upon this site and thought it was a gem until I ordered the items. It has been 3 weeks and I've been checking back everyday and I have yet to receive a tracking number, all it says is the date I placed my order and the date it was paid. I emailed them asking about my order and how I am clueless about the status of my items, it has been 5 days and no response, i emailed them today and they most likely will not respond. Conclusion: Even though IHeartRaves is more expensive, you definitely get your money's worth. Do not waste your time with this site.

Save your money, don't shop here.

Ordered a product back in August '22, it is now soon to be January '23, no response from customer service. Also paid for first class delivery.

My girlfriend had bought me the OSM glove set off of raveready.com as a birthday gift. One at a time the chips stopped working. I emailed them days ago and been calling their customers service number for 3 days already and every time it always says its busy (since theirs no call waiting it just hangs up which is so stupid) i keep calling every 30 mins sometimes even more and still cant get through. I keep checking their live chat and i never seen anyone on. Im not trying to get stuck with a new product that doesnt even work. As much as i want the OSM chips i dont think i want to have to go through this headache ever again.