RaveReady has a rating of 2.73 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RaveReady most frequently mention customer service, tracking number, and credit card problems. RaveReady ranks 4th among Clubwear sites.
Thanks for fast shipping of glasses for my son, wanted to say that they are not original but I am ok with the price and quality.
I ordered three items that stated they were shipped first class/priority mail 1/8/22. I received two items three weeks later. One item was the wrong size, and the missing item has never been received since. The item was out of stock shortly after and has now been removed from their website. Customer service will not respond over the course of 8 months since this incident. & my bank won't allow the dispute so I guess take your risk!
I ordered three items that stated they were shipped first class/priority mail 1/8/22. I received two items three weeks later. One item was the wrong size, and the missing item has never been received since. The item was out of stock shortly after and has now been removed from their website. Customer service will not respond over the course of 8 months since this incident. & my bank won't allow the dispute so I guess take your risk!
Placed an order, no communication for over a month. This is obviously a fraudulent site. I've had to dispute the charge and reporting them
Ordered on 12/12 as a Christmas gift. The item has been in "10 Day Crafting Period" since 12/27. I have attempted to contact them multiple times, they have yet to respond. No phone number no actual email address, really not much information at all.
Tip for consumers:
Do not order, it's a scam!
Products used:
Did not receive the swim trunks I ordered and can't get a refund
Save your money, don't shop here.
Ordered a product back in August '22, it is now soon to be January '23, no response from customer service. Also paid for first class delivery.
Tip for consumers:
Don’t use this site
Products used:
None arrived
I placed an order and never received it, contacted customer service 10+ times with no response. There is no phone number listed. This site is a scam.
Tip for consumers:
Don't shop here
I've tried contacting this business multiple times over email and social media and I've had absolutely zero reply.
I've spent over $100 AUD and in 6 months I've had zero response.
Do not order from this site you won't get a refund or your goods.
You should be ashamed!
Tip for consumers:
Don’t use this site!!!
Products used:
2x pants
Do not order from this site! Emailed multiple times about my order, never once got a responce. They say they send out orders in 4 business days, well they don't! It took them 18 business days to send mine, and never sent me a tracking number, even after asking multiple times for it. Spend your money elsewhere, they suck!
Products used:
Rave outfit.
Thanks for fast shipping of glasses for my son, wanted to say that they are not original but I am ok with the price and quality.
Paid for a product and still nothing received three months later. No reply to emails. A complete con.
Tip for consumers:
Don't use it.
Products used:
LED Light Up Geometric Skeleton Mask
I agree with Brad A and Oliver W - this place steals from people! I ordered three masks - two rainbow cloth tie on and one butterfly light up mask. I received an email saying that my order was being shipped in two packages. That was over two months ago! They have no phone number listed to contact them, only email. I have sent six and have had no response! I can't even get a refund! Bummer that they make a living out of stealing from Ravers!
Well you've come to the right place! Their customer service is absolute GARBAGE and they don't refund returns despite their policy saying they do. They don't respond to emails, or any outreach on social media. I've filed a complaint with the better business bureau and my bank to hopefully get my money back from these thieves. Don't waste your time and SPEND YOUR MONEY ELSEWHERE!
I ordered a pair of Demonia boots last November (2020) for my daughter for Christmas. I was informed there would be a wait due to Covid restrictions, blah blah, we were okay with waiting. Well in June we decided we'd waited long enough and reached out for a refund. No answer. I've never got an answer to this day nor a refund for boots that never came. I reached out to them via their website repeatedly. They did finally cancel my order but still no response from anyone nor refund. I'm disputing with my bank. I submitted a complaint with BBB and the case was closed cause they wouldn't respond! Proceed with caution!
Fist their customer is NON-EXISTENT you never get a response. Second, their stuff is made for tiny twink girls and doesn't fit actual women's bodies--I am normally a size 8--average woman's body and their XL doesn't even fit me. DON'T buy from them.
Tip for consumers:
they suck, just honestly their shipping time is horrendous, their customer service is completely absent--i never got a response and their product is crap
Products used:
gold hot pants
They will steal your money & never send you your item. Their customer service never responds back either. If you complain on their IG they will just delete the comment. Don't use!
Tip for consumers:
DO NOT USE, ITS A SCAM!
Products used:
I bought bottoms & they never sent them. I had to go to my bank to get the purchase removed.
This company steals from people. I purchased an item close to 3 months ago. After 1 month of waiting, I sent a message which said message was received with no reply. After another couple weeks I requested a refund with no refund and no reply. I have tried reaching out 2 more times since then, which all say they were delivered, and have never received a reply. This place is either a scam or extremely poorly managed. From what I have read, it has happened to hundreds of people. As far as I'm concerned, they are thief's.
I ordered a pair of Demonias back in October and I have been in contact a few times with the company through email, but as of late I emailed twice about a refund and I have recieved no response. In previous emails they were helpful and understanding and they updated me about my order. They also told me I can request a refund at any moment and that they understood if I did not want to wait for the boots to arrive. I emailed once in April about a refund, and again in May. No response. Super disappointed. (The attached photo is the last email I received from them in February. Very nice and understanding, offered refund, appears to be sorry about the long wait. Bummer that they don't follow up on refund requests.)
I'd give them 0 stars if I could. Bought a hydration pack from RaveReady and they never sent it to me! I've probably send like 5 emails to customer service. They say that a real person will email back within a couple days. Never got a reply. I NEVER MY BACKPACK OR A REFUND. DONT BUY FROM THEM!
Tip for consumers:
I wouldnt trust this site.
Products used:
none. never got anything
First of all, their customer service basically doesn't exist. I emailed 4 times saying I needed my order shipped out by next week or I need to cancel my order if that isn't possible. I never received an email back, but 2 weeks later I received kind of a rude "k whatever here's your tracking number." type message and the tracking number didn't work. I actually did receive my item like 5 days after this, but the bag it was in was ripped in a few different parts and the item was wrinkled. You're way better off ordering from a company that gives half a $#*!.
Ordered diffusers well over a week ago paid for Express shipping and it still hasn't showed up and the email is no longer active
This site is one of the most despicable sites I have ever had the displeasure of using. They advertised on a video about saving lives by checking narcotics that go to clubs and making sure they are not taking a deadly drug and that he put in a lot of his own money and gave free samples out just to save lives but it was all a sham. They advertised on a video about saving lives by checking narcotics that go to clubs and making sure they are not taking a deadly drug and that he put in a lot of his own money and gave free samples out just to save lives but it was all a sham Once I figured out my order wasn't coming I have done everything I can to get that money back but I would have donated money in the future if it was legit that's how upset I am and this guy cross the line by digging into peoples hearts of gold Once I figured out my order wasn't coming I have done everything I can to get that money back but I would have donated money in the future if it was legit that's how upset I am and this guy cross the line by digging into peoples hearts of gold.
I ordered something and asked for a tracking number about two times now and I need to know where it is because I have it delivered to my work. They emailed me back the first time, the second time they did not respond. You should have tracking numbers attached to the packages sent out.
I ordered an item online and it's been longer than two weeks. Their office is located an hour away from my home. This is a scam do not shop here they don't even send you an email confirmation of your purchase. It's obvious that the reviews below are written from RaveReady themselves too many postitive reviews at once. Definitely going to write reviews on their social media accounts to inform the rest of the online shoppers watch them delete it.
But they're still taking payments! I got screwed by them TWICE now, because I forgot they were the same company:(
Photo of timeline of messaging support team
Rave clothing for kandi kids and festival fashionistas around the world! With a huge selection you'll find your complete rave outfit with all the LED gloves, hydration bags, pasties, booty shorts and accessories that you need to rage and recover.