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RatedPeopleReviews 165

1.2

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RatedPeople Reviews Summary

RatedPeople has a rating of 1.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RatedPeople most frequently mention customer service, bank details and phone number. RatedPeople ranks 1202nd among Jobs sites.

service
40
value
41
quality
39

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GB
1 review
5 helpful votes
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I phoned them 2 weeks in advance to ask for my contract not to be renewed at the end of the first quarter, and they de-activated my account strait away. Sad that the contract cannot be terminated by the user without having to telephone them. The site is a clever concept, but too expensive to use for finding work.

Date of experience: February 1, 2010
GB
1 review
3 helpful votes
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This lead generator charges £40 per quarter plus a fee for each lead you accept, £16 on average, which would be fine except that they don't appear to vet the leads they send out, out of every 5 leads purchased i would get 1 that was good and the rest would either not respond to you or say "I don't need any one now" or "I simply wanted a rough idea of cost", then you would contact rated people for a credit on these duff leads and they would insist that you persue the lead for at least 5 days ( Ime not a salesman ime a decorator) before emailing them for said credit & about 2 weeks later if you are lucky you would receive your credit, in the intervening time you would have picked up more duff leads and on it goes. When you email a complaint they would reply with a sanctimonious reply as if they know more about my industry than i do and ive been in this trade for over 30 years. I rang them yesterday to cancel my membership and reminded them they still owed me 2 credits ( purchased leads that were duff) they told me that to get them i would have to subscribe for another quarter ( £40) and if i cancelled i would lose them regardless of the fact that i first emailed them for one of the leads a month ago and the other over 2 weeks ago and they woud not give me a monetary reimbursment. Rated people send out more leads than any similar company that i have dealt with so far and they let themselves down by not putting more into their vetting process and i have told them this countless times but to no avail.

Date of experience: December 22, 2009

From the business

A website that sells contact information of homeowners to tradesmen.


ratedpeople.com
Founded in 2005
London, England