Qualtry

I ordered 2 personalized sketch pads for a gift. My granddaughter has a very unique spelling of her name and unless it's personalized it "not spelled right" according to her (lol). I ordered them and only received 1. Called the company and informed them of this. They told me I only paid for one because I paid shipping and handling for ONE item. I have been scammed before so I doubled and tripled over looked my order before I sent it. S&H was $8.99 for ONE sketchbook? If I would have known this I would have paid more the S&H than I did for the sketchbooks! Ridiculous! NEVER going to use this company again! Ordered be warned!

So I bought 3 sketch pads with colored pencils for my kids off groupon. I only paid $15 in all. When I went to place the order I had to pay $26.91 for the shipping! That is crazy stupid! You can not tell me 3 sketch pads weigh that much and it cost that much to ship them! On groupon it states you have to pay shipping and I even clicked on the shipping rates which is a joke! All it states is that shipping depends on purchase, quantity and shipping address. So like I said, I never thought I would pay more for shipping than the items itself! Such a ripoff! Now I know to never buy from here again...

After a week of my items not shipping I was upset because I paid First of the Line to have them shipped in 1 day, which was $16.99 for both of my items. I googled some reviews to see the typical time Qualtry delivers and came across these reviews, my heart sank! I was so upset because I thought I had been duped. I emailed, called and wrote on all social medias to Qualtry. They all responded within a couple days. Both of my items have been received and were in perfect condition, exactly as I ordered it and before Christmas. On top of it they refunded my First of the Line I paid extra. So I wouldn't consider thos company a scam, I would say that they are super busy and behind schedule but they made up for that and I am a happy customer!

I ordered a monogrammed adult beanie as a gift long before Christmas. It was ordered through Groupon coupon. Two days before Christmas, I received an email that the product would not likely arrive for Christmas. I sent emails 1 week and 2 weeks after Christmas and the beanie finally arrived today. The monogram is not centered. That left initial is a quarter inch from the larger center initial, and higher than the right initial, which is touching the center initial, and even with center initial bottom. Very disappointed with quality of work, and integrity of this business. I also feel that the shipping fee is unreasonable.

DO NOT ORDER FROM THIS COMPANY! I ordered a lantern for a gift and when it arrived, the printing was not centered and was brown instead of black. I had to have a local glass shop cut the glass so it would look half-way decent in the lantern (remember it was a gift). I requested a new glass with the print centered and in black. After two weeks, I finally got a response and another glass was sent... again, it was not centered. When I requested a refund, I heard nothing... Its been over 6 weeks. I read the reviews and was hesitant to order but I did anyway... don't do it!

I gave them a shot because I bought a Groupon for 4 luggage tags. Got them personalized and get to check out to find they charged me TWENTY FIVE dollars in shipping for a small envelope with four luggage tags. I was already invested with the Groupon so I paid. Took OVER A MONTH to arrive and one tag was missing top initial. Customer service refused to take a return and had the audacity to tell me to get a new one (which they would cover) but pay for shipping again.

SCAM! Never do business with them. Terrible company who does not stand by their product and looks for ways to make money from customers by overcharging for shipping.

I ordered 2 phone cases. The first one came after about a month. And I was happy with quality of the case. The problem came after that... when I never recieved the second case. I corresponded with customer service off and on for about two months. After putting me off for weeks and telling me it got lost in the mail, they told me the specific product that I ordered was out of stock. I settled for a different case. A week later I got a case in the mail and it was a completely different case than the one I reordered. Im just keeping the case and moving on... because Im not dealing with this company anymore.

I just wanted to let your business know that your service is the worst! I waited two months to receive my product from you, just 2 power banks with my name on it! I just received it in the mail on January 19th of 2019 when it was ordered in November of 2018 and get this, it shipped with the WRONG charging cords to charge my power banks with! I will not ever order anything else from your company again! If I decided to return the product to you I probably wouldn't see the money are the product again! Thumbs down to your business and customer service!

I am very disappointed. I ordered a wood postcard for my husband for father's day on June 5th and it stated that I would receive it in time for father's day. It showed up 3 days past father's day and it wasn't done correctly. I put our saying on it and followed it up with a. The website didn't kick it out and no where on that page does it state it won't accept imojis. Instead of putting the they put a? On it. They never reached out to me stating that they couldn't do the. Once I finally received my item late I contacted qualtry about their mistake. Instead of offering to fix it or refund it they told me it's my fault because they don't do imojis and their site doesn't say they do so they won't fix it but they will give me a discount on something else. What a joke. Very poor quality control and customer satisfaction.

Paid to have the present delivered before the occasion. Then Qualtry, sent me an email with a tracking number, however, it wasn't accurate. A day later was sent an email that said it was just now getting the engraving... wait, I thought it was being shipped already? And the occasion is in three days! So the occasion came and went. Still no package three days after the event. Website says I have no package on delivery. Customer service said, they see it and it should be delivered on the 10th. That was yesterday. The customer service doesn't even know what day it is!

This company is horrible and a rip off! I would not recommend for anyone to order from here. I ordered 8 stockings on November 20th. Received 5 of them and the remaining 3 were not delivered because they stated my address was "undeliverable", but for some reason the other 5 stockings were delivered to that same address on the same day the other 3 stockings were attempted to be delivered. I had to call and email the company multiple times only for them to say they had to remake the items and it will take 5-7 business days for them to ship on top of the additional days USPS to deliver. It is now December 30th and I have yet to receive the remaining 3 stockings. I've never experienced such poor customer service in my life!

DO NOT BUY FROM THESE THIEVES! Like everyone else on here... I
Should have read reviews first. I ordered a ton of Christmas gifts thru
This site Qualtry. They have never delivered (still shows processing 2
Weeks later) and there is no way to contact them other than their web
Site and they never reply to you there. There is a phone number and when
You call it it is for sales only and its a voice mail. Totally ruined my Christmas! BEWARE!