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How easy is it to get a hold of customer service at Qualtry?
asked by Martha C. on 12/17/18
4 Answers
It's absolutely impossible!! Stay away from this company. They have no live people to answer calls and do not respond to emails. I sent four regarding my order and they can send me advertisements all day long, but never responded to my emails about the order I placed.
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Didn't respond to emails, posts on Facebook posts, or messages (Over 100 total). Didn't respond to messages left for company sales (only number I could find). When they finally did respond, it was right after I contacted my bank for fraud since they took the money and didn't deliver product. The response was rude and unprofessional. Blocked me on Facebook so I couldn't leave honest messages
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I'm having a terrible time getting my dog collar as well. I ordered through Groupon with coupon back in December. Still no luck. But I have made contact through Facebook messenger with the company. Still got my fingers crossed. Try contacting through FB messenger.
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Very difficult. They don't have a phone number listed.
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