Developed in part with a grant from
the National Science Foundation
How easy is it to get a hold of customer service at Qualtry?
asked by Martha C. on 12/17/18
4 Answers
It's absolutely impossible!! Stay away from this company. They have no live people to answer calls and do not respond to emails. I sent four regarding my order and they can send me advertisements all day long, but never responded to my emails about the order I placed.
Helpful answer 1
Vote Thanks for voting! Not as helpful
Didn't respond to emails, posts on Facebook posts, or messages (Over 100 total). Didn't respond to messages left for company sales (only number I could find). When they finally did respond, it was right after I contacted my bank for fraud since they took the money and didn't deliver product. The response was rude and unprofessional. Blocked me on Facebook so I couldn't leave honest messages
Helpful answer 0
Votes Thanks for voting! Not as helpful
I'm having a terrible time getting my dog collar as well. I ordered through Groupon with coupon back in December. Still no luck. But I have made contact through Facebook messenger with the company. Still got my fingers crossed. Try contacting through FB messenger.
Helpful answer 0
Votes Thanks for voting! Not as helpful
Very difficult. They don't have a phone number listed.
Helpful answer 0
Votes Thanks for voting! Not as helpful
Add your answer
Posting guidelines

More questions about Qualtry

Im trying to redeem a Groupon on your website and it does not come up. Is your site down? I purchased a groupon for pillow cases, but I am having problems redeeming it and completing my order Why does the order take so long. Also why so many bad reviews? How is the best way to contact this company? Everything I try ends up at a brick wall. My order is a month old and haven't received anything. How can anyone ever contact this company? Everything I try ends up with a brick wall? Ordered 6 KID's gifts 11/30, expected before Xmas. 3 arrived 12/24. 3 DID NOT.Ordered at the same time! I will NEVER order from this company again!! Will I ever receive my order!? You people are soooo unprofessional. It sucks! Yes, I cannot log into your website I really wanted to place an order with your company, after reading your reviews from customers.Why is your customer service is so bad?

Ask a question

Get answers from the Qualtry staff and other customers.
Posting guidelines
×
Have a question about
Qualtry?
Post Review